Samuel Bench
Product Architect at WillowTree- Claim this Profile
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Bio
Lissy Torres
Sam and I worked closely together on Circulo Health's premiere product. His grasp of user story mapping and product requirements was instrumental to the success of our team. Sam also doesn't shy away from a challenge and takes every opportunity to learn. We pushed the boundaries of product and UX together and created a brave space for discussing and finding the best way forward. I'm thankful to Sam for the amount of time he dedicated to the UX team in helping in our research discovery and analysis, such as affinity diagramming, for example.. Overall, I'm so grateful to have had the opportunity to work with Sam. He would be an amazing addition to any team looking to create clarity in their product vision.
Lissy Torres
Sam and I worked closely together on Circulo Health's premiere product. His grasp of user story mapping and product requirements was instrumental to the success of our team. Sam also doesn't shy away from a challenge and takes every opportunity to learn. We pushed the boundaries of product and UX together and created a brave space for discussing and finding the best way forward. I'm thankful to Sam for the amount of time he dedicated to the UX team in helping in our research discovery and analysis, such as affinity diagramming, for example.. Overall, I'm so grateful to have had the opportunity to work with Sam. He would be an amazing addition to any team looking to create clarity in their product vision.
Lissy Torres
Sam and I worked closely together on Circulo Health's premiere product. His grasp of user story mapping and product requirements was instrumental to the success of our team. Sam also doesn't shy away from a challenge and takes every opportunity to learn. We pushed the boundaries of product and UX together and created a brave space for discussing and finding the best way forward. I'm thankful to Sam for the amount of time he dedicated to the UX team in helping in our research discovery and analysis, such as affinity diagramming, for example.. Overall, I'm so grateful to have had the opportunity to work with Sam. He would be an amazing addition to any team looking to create clarity in their product vision.
Lissy Torres
Sam and I worked closely together on Circulo Health's premiere product. His grasp of user story mapping and product requirements was instrumental to the success of our team. Sam also doesn't shy away from a challenge and takes every opportunity to learn. We pushed the boundaries of product and UX together and created a brave space for discussing and finding the best way forward. I'm thankful to Sam for the amount of time he dedicated to the UX team in helping in our research discovery and analysis, such as affinity diagramming, for example.. Overall, I'm so grateful to have had the opportunity to work with Sam. He would be an amazing addition to any team looking to create clarity in their product vision.
Credentials
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Professional Scrum Product Owner I
Scrum.orgMar, 2020- Nov, 2024 -
Product Management: Building a Product Roadmap
LinkedInDec, 2019- Nov, 2024 -
UX Foundations: Making the Case for Usability Testing
LinkedInSep, 2019- Nov, 2024 -
UX Foundations: Usability Testing
LinkedInSep, 2019- Nov, 2024 -
Professional Scrum Master I
Scrum.orgAug, 2019- Nov, 2024 -
Product Management Program
UC Berkeley Executive EducationMay, 2019- Nov, 2024
Experience
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WillowTree
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United States
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Software Development
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200 - 300 Employee
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Product Architect
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Jan 2023 - Present
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Circulo Health
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United States
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Insurance
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1 - 100 Employee
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Product Manager
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Oct 2021 - Dec 2022
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CoverMyMeds
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Product Manager
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Jan 2021 - Sep 2021
- Vision owner for internal products and tools used by roughly ~200 team members - Maintain a prioritized product backlog and strategic roadmap- Conduct user interviews and stay in touch with the needs of our internal tool users - Collaborate with developer and leadership teams on continued improvements to existing and new internal products
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Associate Product Manager
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May 2019 - Jan 2021
- Coordinated with engineering manager to bring our internal apps up to date and on a viable path to continuous delivery- Designed a new internal product leveraging OCR technology to improve our team's effectiveness and efficiency, and worked with development team to deliver on time to the team relying on it- Led a 6 week professional development course on Product Management with a focus on learning the basics and understanding how product fits into the larger business at CoverMyMeds
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Support Supervisor
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Jan 2018 - Apr 2019
- Team leader for 18 individual contributors- Coached and led my team with a focus on their growth, as well as fostering a sense of ownership for the work they do- Managed additional projects as necessary- Advocated for improvements to internal applications and programs to improve the internal user experience and increase our support team's effectiveness and efficiency
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Account Coordinator/Specialist Hybrid
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Mar 2016 - Jan 2018
- Acted as an informal team leader for day to day operations for our Account Specialist team- Trained new hires on internal applications and programs- Provided inbound support to CoverMyMeds end users via chat and phone calls
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Account Specialist
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Jun 2015 - Mar 2016
- Provided outbound phone support to CoverMyMeds end users
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Education
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The Ohio State University
Bachelor's Degree, English Language and Literature, General -
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Sinclair Community College
Community
