Office Manager & Matchmaker

• Nov 2021 - Present

Client Services Director

• Mar 2021 - Nov 2021

Director of Admissions

• Jan 2020 - Mar 2021

• Co-led a 3-person team & achieved Joint Commission accreditation over a 5-month timeline. • Collaborated with and launched strategic marketing campaign with Business Development Director resulting in 295+ leads since July 2020. • Analyzed and pursued SEM data analytics through LocaliQ digital campaigns leading to 70+ client conversions since March 2020. • Spearheaded and created 62-page Emergency Action Plan within first 30 days of operation. • Conducted monthly safety and security audits supporting 0% on-site work injuries in 2020. • Implemented staff training module leading to 92% compliance with accrediting standards. Show less

Director of Admissions

• Nov 2017 - Dec 2019

• Gathered analytics data on Salesforce opportunities every 6 weeks to present referent statistics across 8 counties to Management Committee semi-annually.• Served as point of contact for all referral organizations leading to 12+ conversions every month.• Developed and managed strategic relationships with 30+ local and regional key accounts.• Coordinated with Compliance Officer to establish and execute policies for 29-bed health organization• Matured consultative-selling tactics to generate 300+ admissions during position fulfillment. Show less

Assistant Director of Admissions

• Jun 2016 - Nov 2017

• Directed a 3-person team on compliance management for 60+ client profiles daily.• Screened 20+ clients monthly over 9-month period and sharpened ability to assess appropriateness.• Negotiated financial agreements in 85 client conversions and developed knowledge of 7 commercial insurance networks and reimbursement rates.• Researched, selected, and implemented database software for electronic HIPAA compliant records.

Office Manager

• Oct 2015 - Jun 2016

• Coordinated and oversaw vocational, medical, and clinical events for 70+ clients on a weekly basis utilizing EHR databases.• Enforced HIPAA protective measures within organization resulting in 92-95% compliance with accrediting standards over 18 months.• Personalized documents and facilitated 12+ client conversions monthly.• Managed 15 organizational accounts relating to outcomes tracking for new business leads.