Experience

Waterstone Design

• United Kingdom
• Design Services
• 1 - 100 Employee

• Associate Director Operations

  • Oct 2023 - Present

• Operations Manager & Executive PA

  • Aug 2019 - Present



OSTC Ltd.

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Executive Assistant

  • Aug 2013 - Aug 2019

  I am solely responsible for providing the four Co-Founders with both corporate and personal support in their C-level & Directorship roles and for providing corporate support to the additional four C-level Officers. I am the central point of contact amongst Executives, employees and external partners, arranging collaboration and delegation of duties as required. KEY RESPONSIBILITIES o Diary management: Managing 8 complex diaries to ensure meetings are scheduled in line with business requirements and that conflicts are dealt with efficiently whilst observing the needs of the individual o Mailbox management: Managing 100 – 1000 emails across 5 diverse mailboxes daily o Managing international and domestic travel including third-party sourcing and management for an average of 2 foreign trips per month o Managing stakeholders including business partners, lawyers, notaries, translators, interpreters, Business and Department Heads o Developing and implementing processes for documentation flow and archiving to maximise efficiency and ensure GDPR compliance o International and domestic event management including conferences and trade delegations; sourcing suitable venues; managing a budget; overseeing production of digital and printed marketing materials for an average of 2 international and 2 domestic events annually o Executive administrative support including expense reconciliation; formatting information, presentations and reports; preparing meeting agendas; minute taking; technical problem solving o I manage all aspects of the Co-Founder & Director of Business Development’s personal affairs including banking, household management, budget optimisation and coordinating contractor timetables; sourcing rental accommodations; researching and booking holidays; creating and maintaining filing systems Show less



Dollar Financial Group

• United States
• 1 - 100 Employee

• PA & Office Manager

  • Sep 2011 - Jun 2013

  KEY RESPONSIBILITIES o Ensuring the smooth running of the office at all times including all aspects of facilities management; sourcing suppliers and contractors; meeting and greeting all visitors; First Aid and Fire Marshall duties ensuring Health & Safety procedures followed o Providing full and thorough administrative support to the team including working closely with the HR Manager to create and manage the Retention Bonus structure and coordinating the relocation of staff o Managing company apartments based in London and Nottingham Show less


Sahara
• United States
• Hospitality
• 1 - 100 Employee
• Account Manager

  • Feb 2011 - May 2011

Colorset
• United Kingdom
• Printing Services
• 1 - 100 Employee
• Executive Assistant

  • Apr 2010 - Dec 2010

Mckenzie Clark
• New Zealand
• Account Manager

  • Feb 2010 - Apr 2010

Icon Display Ltd
• United Kingdom
• Advertising Services
• 1 - 100 Employee
• Senior Account Executive

  • Oct 2006 - Feb 2010

Country Choice
• United Kingdom
• Food & Beverages
• 1 - 100 Employee
• Sales Secretary

  • 2003 - 2006