Experience

Oxford International Group

• Nigeria
• Marketing Services
• 100 - 200 Employee

• Sales | Marketing | Investment Associate

  • Jan 2022 - Present

  1. Identifying potential customers, individuals or businesses and turn them to clients. 2. Sensitizing customers on various products and/or services offered by the company. 3. Selling the right products and/or offering the services required by a customer. 4. Providing guidance to customers in applying/investing into the right product. 1. Identifying potential customers, individuals or businesses and turn them to clients. 2. Sensitizing customers on various products and/or services offered by the company. 3. Selling the right products and/or offering the services required by a customer. 4. Providing guidance to customers in applying/investing into the right product.



Fidelity Bank PLC

• Nigeria
• Financial Services
• 700 & Above Employee

• Customer Service/Service Teller

  • Aug 2020 - Sep 2021

  1. Handled customers complaints promptly and/or direct them to where it would be solved. 2. Received deposits and made payments to customers while verifying the consistency of supporting documents/instruments. 3. Used various cash management systems to ensure accurate counting, separate mutilated notes from good ones (sorting) and examined money to detect and remove counterfeit. 4. Ensured postings are made using the Bank's software (Pinnacle) with no errors. Ensured daily Cash balance with an average of about 10 million naira and over 100 transactions. Show less



Na-Kowa Microfinance Bank Limited

• Zaria, Kaduna, Nigeria

• Credit, Business Development and Customer Relationship Officer

  • Jul 2015 - Jul 2020

  1. General Credit administration and customer service/client management. 2. Handled a credit portfolio of about 60million naira with about 80% performing loans. 3. Maintained a healthy Risk Asset Portfolio (low PAR) and managed assets assigned. 4. Secured business partnership opputunities for the organization to meet it's increased customer demands in the Agri-business value chain (examples of Golden Agri Input Limited - GAIL, a subsidiary of Flour Mills Nigeria PLC, Small Holder Farmers Group - SHF), etc. 5. I was Agric Desk Officer to the Na-Kowa Raya Karkara Agric Input Loan Scheme (RAILS) which had a total credit portfolio of about 100 million from 2016-2020 and over 1000 clients (credit customers) enrolled into the scheme. 6. Handled MSME-DF revolving funds of about 42million naira from CBN as on-lending to some women groups called QBWA on a special lending model from 2015-2020. The entire process of monitoring and recovering the loans was a major task assigned. 7. Disbursed and booked credit facilities for individual/personal purposes, consumer credits, business and commodity loans, temporary overdrafts to more than 100 clients on quarterly basis with close monitoring and recovery. 8. Ensured zero tolerance to loan default with proper security and recovery as at when due. 9. Conducted on site needs assessments and obtained credit data from over a thousand clients in request for loan facilities and prepared credit proposals for them. 10. Designed/developed new products tailored towards specific customer needs which created more businesses and revenue for the organization. Show less