Samrudha Ghule

Executive - Customer Support at Ottila International Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Pune, Maharashtra, India, IN

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Experience

    • India
    • Travel Arrangements
    • 1 - 100 Employee
    • Executive - Customer Support
      • Jan 2023 - Present

      · Part of global refunds team that handles refunds across all branches of Otilla International worldwide. · Operating Travel booking and refund system. · Acting as a first point of contact for global refunds. · Reviewing and analyzing refund requests, presenting the refunds case to the supplier, taking regular follow-ups from the supplier and communicating the refunds back to the branches. · Mail and on call conversations with global suppliers on day to day basis Show less

    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Analyst - Admin & Facilities (HSE)
      • Jul 2017 - Aug 2017

    • Occupational Health & Safety Executive
      • Jun 2014 - Dec 2015

      overall overall

    • India
    • Hospitality
    • 700 & Above Employee
    • Security Co-ordinator
      • Aug 2009 - Nov 2011

      Certified internal auditor for ISO 14001 & OHSAS 18001. Certified inter departmental trainer. Also have experience in admin work, client interaction etc. Certified internal auditor for ISO 14001 & OHSAS 18001. Certified inter departmental trainer. Also have experience in admin work, client interaction etc.

Education

  • Udemy
    certificate course, ISO 45001:2018
    2020 - 2020
  • Udemy
    Certificate, Six Sigma Green Belt (With Excel Application) BKO Accredit
    2020 - 2020
  • Bureau Veritas
    Internal Auditor, Integrated Management (EMS/OHSAS) System
    2010 - 2010
  • C K Thakur College Of Arts, Science & Commerce
    Bachelor of Science (BS), Biotechnology
    2005 - 2008
  • National Safety Council, India
    Certificate Course, Industrial Safety

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