Samrudha Ghule
Executive - Customer Support at Ottila International Pvt. Ltd.- Claim this Profile
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Bio
Experience
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Ottila International
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India
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Travel Arrangements
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1 - 100 Employee
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Executive - Customer Support
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Jan 2023 - Present
· Part of global refunds team that handles refunds across all branches of Otilla International worldwide. · Operating Travel booking and refund system. · Acting as a first point of contact for global refunds. · Reviewing and analyzing refund requests, presenting the refunds case to the supplier, taking regular follow-ups from the supplier and communicating the refunds back to the branches. · Mail and on call conversations with global suppliers on day to day basis Show less
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Capita India
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Analyst - Admin & Facilities (HSE)
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Jul 2017 - Aug 2017
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Tata Technologies Limited, Hinjewadi, Pune
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Pune Area, India
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Occupational Health & Safety Executive
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Jun 2014 - Dec 2015
overall overall
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Taj Hotels
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India
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Hospitality
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700 & Above Employee
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Security Co-ordinator
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Aug 2009 - Nov 2011
Certified internal auditor for ISO 14001 & OHSAS 18001. Certified inter departmental trainer. Also have experience in admin work, client interaction etc. Certified internal auditor for ISO 14001 & OHSAS 18001. Certified inter departmental trainer. Also have experience in admin work, client interaction etc.
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Education
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Udemy
certificate course, ISO 45001:2018 -
Udemy
Certificate, Six Sigma Green Belt (With Excel Application) BKO Accredit -
Bureau Veritas
Internal Auditor, Integrated Management (EMS/OHSAS) System -
C K Thakur College Of Arts, Science & Commerce
Bachelor of Science (BS), Biotechnology -
National Safety Council, India
Certificate Course, Industrial Safety