Experience

Stone Depot - Australia

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• Enterprise Sales Manager

  • Feb 2021 - Present

• Business Development Specialist

  • Jan 2017 - Present

  • Developing a solid and trusting relationship between major key clients and company• Resolving key client issues and complaints• Developing a complete understanding of key account needs• Anticipating key account changes and improvements• Managing communications between key clients and internal teams• Strategic planning to improve client results• Negotiating prices with client and establishing timeline of performance• Working with Quality control, logistics, marketing, and team members from other departments to ensure the highest quality of materials are being produced and all client needs met• Understanding the client to maximize profit by up-selling or cross-selling• Meeting all client needs and deliverables according to proposed timelines• Analysing client data to provide customer relationship management• Expanding relationships and bringing in new clients• Develop trust relationships with a portfolio of major clients.• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.• Play an integral part in generating new sales that will turn into long-lasting relationships. Show less