Sam York

Customer Support Officer at MasterDocs
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Contact Information
us****@****om
(386) 825-5501
Location
إقليم العاصمة الأسترالية كانبرا اوستراليا
Languages
  • Spanish مستوى معرفة أساسي

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Credentials

  • Responsive Web Design
    Coursera
  • Introduction to Meteor.js Development
    Coursera
  • Responsive Web Design
    freeCodeCamp
  • CEH - Introduction to Ethical Hacking
    CyberTraining 365 (GDPR & Cyber Security Training)
  • Google Cloud Platform Fundamentals: Core Infrastructure
    Coursera
  • Networking in GCP: Defining and Implementing Networks
    Coursera
  • Networking in GCP: Hybrid Connectivity and Network Management
    Coursera
  • Networking in Google Cloud Platform Specialization
    Coursera
  • Responsive Website Basics: Code with HTML, CSS, and JavaScript
    Coursera
  • Google IT Support Specialization
    Coursera
  • IT Security: Defense against the digital dark arts
    Coursera
  • Operating Systems and You: Becoming a Power User
    Coursera
  • System Administration and IT Infrastructure Services
    Coursera
  • Technical Support Fundamentals
    Coursera
  • The Bits and Bytes of Computer Networking
    Coursera
  • Excel Architect Certification
    IACT International Academy of Computer Training
  • Excel Expert Certification
    IACT International Academy of Computer Training
  • Excel Core Certification
    IACT International Academy of Computer Training
  • Excel Specialist Certification
    IACT International Academy of Computer Training
  • Excel Apprentice Certification
    IACT International Academy of Computer Training
  • Excel Associate Certification
    IACT International Academy of Computer Training
  • CYBER503x: Cybersecurity Risk Management
    Rochester Institute of Technology
  • CYBER501x: Cybersecurity Fundamentals
    Rochester Institute of Technology

Experience

  • MasterDocs
    • Australia
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Customer Support Officer
      • ‏مارس 2020 - - الحالي

  • TECHNOWAND
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Technician
      • ‏فبراير 2020 - ‏مارس 2020

  • Aquis Casino
    • Australia
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Pit Boss
      • ‏ديسمبر 2014 - ‏أكتوبر 2019

      Promoted to Pit Boss after the Aquis Group bought Canberra Casino. Manage the casino floor and oversee the supervisors and dealers who work in the casino pit.I am part of the recruitment process for training new staff in table games, also training current dealers in acquiring additional table games. Promoted to Pit Boss after the Aquis Group bought Canberra Casino. Manage the casino floor and oversee the supervisors and dealers who work in the casino pit.I am part of the recruitment process for training new staff in table games, also training current dealers in acquiring additional table games.

  • Casinos Austria International
    • Austria
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Casino Canberra Inspector Dealer
      • ‏أكتوبر 2009 - ‏ديسمبر 2014

      RouletteBlackjackBaccaratPontoonMoney WheelCasino WarThree Card PokerCanberra Poker (Caribbean Stud variation)Poker: Texas Hold 'Em; Omaha; Faro; Manila; 7 Card StudPai Gow RouletteBlackjackBaccaratPontoonMoney WheelCasino WarThree Card PokerCanberra Poker (Caribbean Stud variation)Poker: Texas Hold 'Em; Omaha; Faro; Manila; 7 Card StudPai Gow

  • Carnival Cruise Line
    • Travel Arrangements
    • 700 & Above Employee
    • Carnival Pride Casino Dealer 3
      • ‏أكتوبر 2008 - ‏مايو 2009

      Three Card PokerAmerican BlackjackAmerican RouletteLet It Ride PokerCaribbean Stud PokerCrapsFun 21 (Pontoon variation)Face Up Blackjack Three Card PokerAmerican BlackjackAmerican RouletteLet It Ride PokerCaribbean Stud PokerCrapsFun 21 (Pontoon variation)Face Up Blackjack

  • SkyCity Entertainment Group
    • New Zealand
    • Hospitality
    • 700 & Above Employee
    • Hamilton Casino Supervisor Dealer
      • ‏أكتوبر 2005 - ‏أكتوبر 2008

      Roulette plus Rapid RouletteBlackjackBaccaratTexas Hold 'EmCaribbean StudMoney WheelPontoon Roulette plus Rapid RouletteBlackjackBaccaratTexas Hold 'EmCaribbean StudMoney WheelPontoon

Education

  • Charles Sturt University
    Bachelor's degree, Information Technology
    2020 - 2024
  • Canberra Institute of Technology
    Certificate IV, Programming
    2019 - 2020
  • Landmark
    Forum
    2019 - 2019
  • Canberra Institute of Technology
    Certificate IV, Cyber Security
    2018 - 2019
  • The University of Waikato
    BSc, Computer Science
    2003 - 2005
  • Rotorua Boys High
    2001 - 2002
  • Reporoa College
    1996 - 2000

Community

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