Experience

First Star Logistics, LLC

• United States
• Truck Transportation
• 100 - 200 Employee

• Logistics Coordinator

  • Jan 2020 - Present



Sunrock Logistics LLC

• General Manager Operations

  • Aug 2018 - Jan 2020



ADA Logistics Corp

• Dispatcher

  • Mar 2016 - Jul 2018

  - Managed high call volume with tact and professionalism- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner- Responsible for providing first line supervision to drivers and monitoring their performance in cooperation with the safety department.- Coordinating drivers and crews to send them to appropriate jobs, monitoring traffic and weather conditions, planning out routes, informing drivers about the safest and quickest routes to take.- Prioritizing and handling a high volume of customer inquiries/complaints via e-mail and/or phone.- Handling safety issues (monitoring drivers' Hours of Service and their electronic log books, overseeing hazardous shipments, breakdown and on the road assistance/maintenance). Keeping safety and maintenance records updated.- Providing functional support to Ft. Worth (TX) office - cooperate and update the database at all levels.- Established long-term customer relationships through prompt and courteous service

• Operations Manager

  • Mar 2016 - Jun 2018

  Prepare daily work and run schedules;Receive or prepare work orders;Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.Running a fully operational dispatching service, negotiating prices, booking loads.Prioritizing, planning drivers' schedules/hours of service and providing first line supervision to the drivers in cooperation with safety department.Prioritizing and handling a high volume of customer inquiries/complaints via e-mail and/or phone.



skyway freight solutions inc

• Dispatcher assistant

  • Oct 2015 - Mar 2016



Adeona Travel

• Sales Representative

  • Mar 2013 - Mar 2015