Sampathkumar Natarajan

Technical Support Engineer at Skyhigh Security
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN
Languages
  • English Professional working proficiency
  • Tamil Native or bilingual proficiency
Skills

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Credentials

  • Accredited Configuration Engineer (ACE)
    Palo Alto Networks
  • Certified Forcepoint Cloud Web Security Administrator
    Forcepoint
  • Certified Forcepoint Web Security Administrator
    Forcepoint
  • Check Point Certified Security Administrator - CCSA
    Check Point Software Technologies, Ltd.
  • Cisco Certified Network Assiciate - CCNA
    Cisco

Experience

  • Skyhigh Security
    • United States
    • Software Development
    • 400 - 500 Employee
    • Technical Support Engineer
      • Apr 2023 - Present

  • Crédit Agricole CIB
    • France
    • Banking
    • 700 & Above Employee
    • Information Technology Security Specialist
      • Apr 2022 - Dec 2022

  • Forcepoint
    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Support Engineer III
      • Feb 2019 - Apr 2022

      Working on various tickets raised by customer to troubleshoot Forcepoint on-premise, Hybrid, Cloud Proxies issues. Helping customers on upgrade and design activity related to on-premise, Hybrid, Cloud Proxies. Applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Diagnose and analysis the logs and pcap to provide Root Cause Analysis. Handling high level escalation tickets from Enterprise customers. Working closely with Engineering and other technical business units to increase knowledge and resolve customer issues. Show less

  • Dell EMC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Advisor
      • May 2015 - Jan 2019

      Providing maintenance and operational support in areas of firewall and network security infrastructure on a daily basis. Working on Firewall rule implementation and proxy whitelists. Troubleshooting various issues on checkpoint firewalls, Checkpoint VSX, Palo Alto firewalls, Cisco ASA firewalls, Ironport proxies, RSA Tokens. Configuring Checkpoint Firewalls, VSX, Palo Alto firewalls and Ironport proxy, Mcafee Proxy rules. Working with engineering team for Design and Deploying checkpoint firewalls, Palo alto firewalls and Ironport, Mcafee proxies. Planning and executing changes and upgrade Firmware of Firewalls and proxies. Monitoring Firewalls and Proxies in Zabbix, Solarwinds monitoring tools and working on alerts to fix the issues. Show less

  • Secure Network Solutions India Pvt Ltd
    • Chennai Area, India
    • Network Engineer
      • Jan 2012 - May 2015

      Maintaining Firewall rule base. Implementing changes to the network routing tables and ACL's Planning and executing changes and upgrades to the Firmware of Firewalls and network devices. Day to day activities of troubleshooting Firewall and Network Related problems. Implementation of VPN solution such as Site-to-Site VPN, Mobile VPN. Implement security policies to prevent network attacks Log & Report Analysis. Auditing the firewall rules and security policies. Conducting Proof of Concept demonstrations at customer site based on demand. Attending training sessions and getting trained on new evolving technologies. Follow up and update case. Show less

Education

  • Nandha Engineering College
    BE, Electronics and Communication
    2004 - 2008

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