Experience

NYC Department of Homeless Services

• United States
• Government Administration
• 500 - 600 Employee

• Peace Officer

  • Sep 2015 - Present



Shake Shack

• United States
• Hospitality
• 700 & Above Employee

• Team Member

  • Sep 2014 - Feb 2015

  ➢ Adhered to company's attendance standards. ➢ Assisted in training of fellow team members with minimal supervision, as well as motivated other members of the team. ➢ Operated, as well as cashed in – out of register. (P.O.S) ➢ Ensured cleanliness of all immediate as well as communal grounds, of the facility. ➢ Informed and educated guests, fellow team members, about the company's products. ➢ Prepared, cooked, and served all available menu items. ➢ Adhered to company's attendance standards. ➢ Assisted in training of fellow team members with minimal supervision, as well as motivated other members of the team. ➢ Operated, as well as cashed in – out of register. (P.O.S) ➢ Ensured cleanliness of all immediate as well as communal grounds, of the facility. ➢ Informed and educated guests, fellow team members, about the company's products. ➢ Prepared, cooked, and served all available menu items.



Airserv Corp

• Jamaica, NY

• Cabin Agent Lead

  • Oct 2012 - Jul 2014

  ➢ Complied with Port Authority rules and regulations, as well as maintained proper security clearances to assure Customs Seal issued within the Port. ➢ Adhered to company's attendance, and rules & regulations standards. ➢ Supervised Crews of 5+, ensuring proper use of equipment, as well as safety standards. ➢ Drove various company vehicles within ramp areas, to aircrafts. ➢ Conducted and ensured proper security search of all assigned aircrafts, according to TSA, Port, as well as Homeland security standards. ➢ Assured complete cleanliness of aircrafts’; Cockpits, lavatories, galleries. ➢ Remove all debris and refuse from aircrafts, as well as set forth all cosmetic arrangements as needed within aircrafts. Show less



Aegis Communications

• Licensed Customer Service Representative

  • Oct 2010 - Jan 2011

  Answered inbound calls of high volume to service center. Assisted existing as well as prospective clientele legally enroll into new Medicare prescription drug plans. Actively listened to clientele to assist in the expedition of other business to be conducted Answered inbound calls of high volume to service center. Assisted existing as well as prospective clientele legally enroll into new Medicare prescription drug plans. Actively listened to clientele to assist in the expedition of other business to be conducted



WARNER CABLE COMPANY

• Field Technician

  • May 2010 - Jul 2010

  Pulled cable – 5E riser cables, 25 pair, co-axial, as well as copper. Issued and collected set top boxes, modems, and VoIP for distribution, and repair. Installation of work area outlets. Input data using CGS systems for moving converters and modems through testing, shipping, issuing as well as status confirmations from other departments. Packaged and unpackaged equipment for check – in, reassignment, referral, and issuance. Maintained warehouse inventory. Pulled cable – 5E riser cables, 25 pair, co-axial, as well as copper. Issued and collected set top boxes, modems, and VoIP for distribution, and repair. Installation of work area outlets. Input data using CGS systems for moving converters and modems through testing, shipping, issuing as well as status confirmations from other departments. Packaged and unpackaged equipment for check – in, reassignment, referral, and issuance. Maintained warehouse inventory.