Experience

Crowne Plaza Times Square Manhattan

• United States
• Hospitality
• 1 - 100 Employee

• Crowne Meeting Manager

  • Jul 2018 - Present

• Sales Coordinator

  • Jan 2017 - Jul 2018



Park Lane New York

• United States
• Hospitality
• 1 - 100 Employee

• Guest Services Agent

  • Feb 2014 - Dec 2016

  • Ability to further improve the quality of service through gathering appropriate information as well as providing a well- thought out solution for the guest. • Generates efficient and immediate guest recovery while remaining empathetic and accepting all responsibility. • Hands on experience with Opera, Nor1, and night auditing. • Goal-driven leader who maintains a productive climate and confidently respects, mobilizes, and motivates other co-workers and employees to meet high performance standards. • Resourceful team player who excels at building trusting relationships with guests and co-workers. Show less



BCD Tofu House

• 220-05 Northern Blvd, Bayside, NY 11361

• Hostess/Cashier

  • Jun 2012 - Jun 2014

  • Developed months of experience in sales, retail, and customer service. • Built the ability to meet or exceed all sales and customer service goals. • Worked as various positions like busgirl, waitress, cashier and hostess. • Experienced with taking reservations, determined with meeting the customer’s expectation in planning parties and dealing with customers. • Very detailed oriented and able to think quick on my feet as well as maintain my cool in any situations. • Developed months of experience in sales, retail, and customer service. • Built the ability to meet or exceed all sales and customer service goals. • Worked as various positions like busgirl, waitress, cashier and hostess. • Experienced with taking reservations, determined with meeting the customer’s expectation in planning parties and dealing with customers. • Very detailed oriented and able to think quick on my feet as well as maintain my cool in any situations.



Capitale NY

• 130 Bowery New York, NY 10013

• Server

  • Sep 2013 - May 2014

  • Constructed great relations with clients and provided great ideas to create more efficiency. • Performed to the best of my ability and motivated to expand my experience in any way possible. • Able to delegate tasks effectively and efficiently while providing the clients with the attention they deserve. • Constructed great relations with clients and provided great ideas to create more efficiency. • Performed to the best of my ability and motivated to expand my experience in any way possible. • Able to delegate tasks effectively and efficiently while providing the clients with the attention they deserve.



Helmsley Park Lane Hotel

• 36 Central Park S New York N.Y 10019

• Runner (Seasonal)

  • Jun 2013 - Oct 2013

  • Ability to adapt in a new workplace quickly and work efficiently with co-workers. • Experienced with working within a diverse environment as well as obtaining more knowledge about the back of the house operations. • Extremely detailed oriented with setting up in the morning and keeping our work station organized. • Great at expediting and making sure each food is catered to the customer’s preference. • Ability to adapt in a new workplace quickly and work efficiently with co-workers. • Experienced with working within a diverse environment as well as obtaining more knowledge about the back of the house operations. • Extremely detailed oriented with setting up in the morning and keeping our work station organized. • Great at expediting and making sure each food is catered to the customer’s preference.