Sam Luckhurst

Production Coordinator: AI/Gameplay at Rockstar Games
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Location
Guelph, Ontario, Canada, CA

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Credentials

  • iQ4 Cybersecurity Internship Case Study
    Cybersecurity Workforce Alliance
    Aug, 2019
    - Sep, 2024

Experience

    • United States
    • Computer Games
    • 700 & Above Employee
    • Production Coordinator: AI/Gameplay
      • Jan 2023 - Present

    • Associate Production Coordinator: AI/Gameplay
      • Jul 2021 - Dec 2022

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Part-Time Marker
      • Aug 2019 - Apr 2021

    • Teaching Assistant
      • May 2019 - Aug 2019

      - Balanced assisting students of two online courses with a cumulative 330 students; marked an average of 30 hours of assignments each week and consistently preceded marking deadlines set for markers.- Maintained consistent and meaningful communication with students throughout the term, assisting them with any questions or concerns they had with courses; received positive feedback from students.- Met with students in-person to critique their resumes and conduct mock interviews which required effective communication and constructive criticism. Show less

    • Canada
    • Insurance
    • 700 & Above Employee
    • Technical Analyst
      • Sep 2020 - Dec 2020

      - Collaborated with a team of three technical analysts to work on-site to support the work-from-home initiative implemented in early 2020 - Provided remote support to users using Bomgar to assist with software installs, administrative permission requests, and troubleshooting - Deployed new hardware and software to users as per lease rollover process; communicated users through the process and assisted with the transition from Windows 7 to Windows 10 - Maintained professional and personable communication between myself and the users to ensure comfort and client satisfaction for any required on-site visits Show less

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Geographic Information Systems (GIS) Analyst
      • Jan 2020 - Apr 2020

      - Digitized patient rooms among three hospital campuses using QGIS software; joined bed data with the created shapefiles. - Collaborated with the Digital Solutions team to provide frontline support to healthcare staff in the transition from paper-based operations to a software platform (Dovetale). - Developed Python scripts to generate maps that display health trends based on created mock datasets. - Drafted various ‘tip-sheets’ on how to complete various tasks in QGIS for future GIS co-op placements. Show less

    • Computing Assistant (Help Desk)
      • Sep 2018 - Dec 2018

      - Operated a help desk that assisted faculty, staff, and students with administrative and computing-related issues and inquiries; maintained consistent communication with clients via email and telephone. - Scheduled and conducted computer replacements for staff and faculty; assisted users in adjusting to new operating systems and software after they received their new devices. - Operated a help desk that assisted faculty, staff, and students with administrative and computing-related issues and inquiries; maintained consistent communication with clients via email and telephone. - Scheduled and conducted computer replacements for staff and faculty; assisted users in adjusting to new operating systems and software after they received their new devices.

    • Computing Assistant (Technical)
      • Jan 2018 - Apr 2018

      - Set-up new computers with the faculty-standard computer software images and installed required software as per client request; assisted staff in learning how to use the new devices and software. - Maintained department inventory and conducted room-to-room inventory updates to ensure hardware information accuracy. - Investigated hardware issues and implemented techniques found through research and collaboration with supervisors. - Set-up new computers with the faculty-standard computer software images and installed required software as per client request; assisted staff in learning how to use the new devices and software. - Maintained department inventory and conducted room-to-room inventory updates to ensure hardware information accuracy. - Investigated hardware issues and implemented techniques found through research and collaboration with supervisors.

Education

  • University of Waterloo
    Honours Bachelor of Environmental Studies, Geomatics Major, Computing Minor
    2016 - 2021

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