Samuel Lim
Senior Executive II - Education Counselor at INTI International University & Colleges- Claim this Profile
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English Professional working proficiency
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Mandarin / Chineses Full professional proficiency
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Malay Limited working proficiency
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Cantonese Limited working proficiency
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Hokkien Full professional proficiency
Topline Score
Bio
Credentials
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Marketing Tools: Digital Marketing
LinkedInNov, 2020- Oct, 2024 -
Microsoft Collaboration: SharePoint, Teams, and Groups
LinkedInMar, 2020- Oct, 2024
Experience
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INTI
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Malaysia
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Higher Education
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700 & Above Employee
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Senior Executive II - Education Counselor
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Feb 2020 - Present
•Provide counseling to enquiring students and their parents on the programmes offered by INTI. • Provide guidance to the junior Education Counselor when necessary. • Sales & marketing activities to promote programmes offered by INTI. • Strategize and implement plans to increase students' numbers. • Initiate and maintain good working relationships with schools/agents. • Represent INTI in marketing activities, roadshows, exhibitions, and counseling sessions. • Drive enrolment activities for the assigned area of coverage. • Execute and implement partner school initiative. • Responsible for education counseling to prospective students. • Responsible to deliver Key Performance Indicators for the assigned area of coverage. • Drive new students' enrolment on cyclical basis, contributing on the yearly target while delivering superior customer experiences. • Drive sales 6-steps conversion from Opportunities to Enrolment in assigned area. • Task Force: to ensure good ordered are delivered in good condition and correct quantity. • Assist Head of Education Counselors/Sales training Manager in observing junior's behavior and feedback accordingly to improve overall team's performance.
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Team Leader
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Apr 2014 - Feb 2020
Marketing• In responsible for GROUP UK portfolio development.• Working along side with Business development team in strengthenreach out of targeted students & focus region by initiated variousmarketing plan ( offline and online)• Strengthen student engagement activities with schools, students.Operation• Ensure team has high customer service proficiency in handlingstudent’s recruitment, from the process of enquiry to the end of finalenrollment.• Possess highly customer services turnaround time to ensure everyprocess went smooth with the challenges of time different (Malaysiavs. UK)
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ASK Resources
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Malaysia
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Human Resources Services
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1 - 100 Employee
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recruitment consultant
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Dec 2013 - Feb 2014
* Responsible for attracting candidates and matching them to temporary or permanent positions with client companies. * Attract candidates by drafting advertising copy for use in a wide range of media, as well as by networking, headhunting and through referrals * screen candidates and interview candidates * Responsible for attracting candidates and matching them to temporary or permanent positions with client companies. * Attract candidates by drafting advertising copy for use in a wide range of media, as well as by networking, headhunting and through referrals * screen candidates and interview candidates
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Startek Malaysia
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Malaysia
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IT Services and IT Consulting
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300 - 400 Employee
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Customer Service-starhub mobile team
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Jan 2013 - Apr 2013
answer calls from customer regarding on general enquiries, products, complaints. answer calls from customer regarding on general enquiries, products, complaints.
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Education
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Liverpool John Moores University
Bachelor's degree, Human Psychology -
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Tunku Abdul Rahman University College
Advanced Diploma, Social Sciences (Psychology) -
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Tunku Abdul Rahman University College
Diploma, Social Sciences (counselling)
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