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5.0

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Andy Morrow

I hired Sam when our AC went out. We had a couple unique situations that some of the other consultants struggled with. Sam brought a great amount of experience and was able to think out of the box. The final result was a great solution. The technicians were extremely friendly and treated our house as if it was their own. We could not be more pleased with the service, quality and price we received. I would highly recommend Sam for any commercial or residential needs you might have!!

Heather Brace

After moving to Columbus and trying to familiarize myself with other professionals in the area that I could rely on, I was blessed to have found Sam! Sam is highly motivated and always willing to go above and beyond to please. His creative "out of the box" thinking was always appreciated and I enjoyed learning from Sam each and every time we came into contact with eachother. Our common goals have always been to excel in customer service and satisfaction and being so, has and will continue to keep me recommending Sam anytime his services can be utilized.

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Sr. Account Manager
      • Aug 2020 - Present

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Sales Manager
      • May 2010 - Jul 2020

      Commercial & Industrial HVAC/R and Hot Equipment, Repair, Replacement, Preventative Maintenace, Commercial Refrigeration, Tank & Tankless Water Heaters and Boilers. Commercial & Industrial HVAC/R and Hot Equipment, Repair, Replacement, Preventative Maintenace, Commercial Refrigeration, Tank & Tankless Water Heaters and Boilers.

    • United States
    • Wholesale Food and Beverage
    • 1 - 100 Employee
    • Sales Account Manager
      • Jan 1996 - Jan 2004

      Consultative sales and service to food service accounts, including restaurants, delis, coffee shops, caterers, and grocery store chains throughout the Columbus metropolitan area.Responsible for B2B sales and service, including cold-calling on prospects; product offerings included paper products, food items, cleaning solutions, and food service operation equipment.Delivered comprehensive customer service, including identifying cross-selling opportunities to strengthen customer relationship.Identified and established new market segments including coffee retailers, coffee wholesalers and gas stations.Increased profit margins by increasing chemical and janitorial product sales.

    • United States
    • Restaurants
    • 300 - 400 Employee
    • Customer service representative
      • Jan 1994 - Jan 1996

      Supplied service and sales to full service and fast food multi-chain restaurant accounts, including small wares and equipment sales. B2B sales, including cold-calling and prospecting.Provided high-quality, responsive customer service to existing accounts.Responsible for troubleshooting by identifying potential customer problems and developing solutions.Traveled to customer sites throughout the U.S. to oversee delivery and installation of small wares packages ranging from $20,000 to $65,000.

Education

  • Kent State University
    Bachelor of Arts, Communications
    1988 - 1994
  • Bexley High School
    High school diploma
    1984 - 1988

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