Samkit Shah

Application Support Specialist at Total e Integrated
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA

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Credentials

  • Agile Project Management with Jira Cloud: 2 Lean and Agile Processes
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • SQL Server Fundamentals: Master Basic Query Techniques
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • SQL Data Science Code Challenges
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Excel: Power Query for Beginners
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • SQL Code Challenges
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • SQL for Data Analysis
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Python For Begineers
    Sololearn
    May, 2021
    - Nov, 2024
  • SQL
    Sololearn
    Dec, 2019
    - Nov, 2024

Experience

  • Total e Integrated
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Application Support Specialist
      • Apr 2023 - Present

      - Provide support for SQL-based applications, troubleshoot and resolve issues that arise in the application. - Utilize Jira for task management, issue tracking, and collaboration within the development and support processes. - Monitor and maintain the performance of SQL servers and databases, including backup and recovery procedures. - Develop, modify and maintain SQL scripts, stored procedures, and queries to support business requirements. - Collaborate with developers and business analysts to identify and resolve data-related issues. Show less

  • belairdirect
    • Canada
    • Insurance
    • 700 & Above Employee
    • Specialist Sales and Customer Service
      • Jan 2023 - Apr 2023

      - Build relationships with clients to determine insurance needs and recommended products that meet their needs.- Closed $100,000+ in hard premium within the first month by achieving the sales target.- Cross sell and Up sell Home, Auto and Travel products to existing clients.- Process insurance transactions following underwriting guidelines.

    • Associate Sales and Customer Service
      • Jul 2022 - Jan 2023

      - OTL Certified - Customer Relationship Management using salesforce, CRM - Collaborate with a team of 10 daily to achieve team goals. - Actively follow-up to close sales and resolve any client concern.

  • The Aaron's Company, Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Corporate Sales Manager
      • Nov 2021 - Jul 2022

      •Executed the daily day-to-day goals and priorities set by the management• Generated 40% more than targeted revenue growth each month for consecutive 4 months. • Achieved best store of the month in the region for Sales in the month of March. • Achieved 130% of personal targeted sales goal every month. • Ensured each customer receives quality service.•Assisted in training, monitoring and development of new recruits.•Assisted manager with inventory purchase, planning of future sales events and driving new business,• Supported every customer’s ownership goals by building authentic customer relationships that drive sales.• Managed the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals, which include both inside & outside sales. Show less

    • Customer Accounts Manager
      • Jul 2021 - Nov 2021

      • Assisted General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy.• Build authentic customer relationships to support customers in their ownership goals and drive sales.• Managed entire accounts staff to achieve daily, weekly and monthly accounts department goals •Maintained accuracy and paying attention to details for each customer's account with company.

  • G4S
    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Backup Scheduler
      • Jan 2020 - Mar 2020

      • Ensured customer satisfaction and security • Assigned duties to 200-250 security guards and ensuring every site is covered.•Tracked shifts by using Timegate software and making sure no site remains unallocated.

    • Security Professional
      • May 2019 - Jan 2020

      • Certified Security professional.• Provided excellent customer service as needed.• Capacity to stay adaptable, calm in stressful situations and adjust well.• So far have worked and doled out obligations regarding occasions with in excess of thousand gathering limit.

  • HDFC Life
    • India
    • Insurance
    • 700 & Above Employee
    • Sales Development Manager
      • Aug 2017 - Jul 2018

      • Executes the daily day-to-day tasks to meet the monthly targets of investments and life insurances as a part of team. • Generated leads from existing customers, up sell new products and setting up meetings with clients. • Qualified for two contests and was awarded for one of them for bringing new business to company. • Executes the daily day-to-day tasks to meet the monthly targets of investments and life insurances as a part of team. • Generated leads from existing customers, up sell new products and setting up meetings with clients. • Qualified for two contests and was awarded for one of them for bringing new business to company.

Education

  • Lambton College
    Post Graduate, Computer software and Database development
    2018 - 2020
  • LAXMI INSTITUTE OF TECHNOLOGY, SARIGAM (2ND SHIFT), 691
    Bachelor's degree, Information Technology
    2013 - 2017

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