Experience

Aussie Broadband

• Australia
• Telecommunications
• 500 - 600 Employee

• Business Account Manager

  • Oct 2022 - Present



TPG Telecom

• Australia
• Telecommunications
• 700 & Above Employee

• Sales Manager I NSW Business Acquisition

  • Oct 2021 - Oct 2022

  In my current role, I am responsible for hiring, mentoring and managing a team of Business Development Managers for NSW region. I manage the overall sales strategies for the partner channel. I manage the pipeline and overall accountability of the team with realistic projection of the sales figures to C Level management. Additionally, I am proactive in preparing simple and tactical proposals with a solutions selling approach to existing and new clients. Finally, I implement strategies to increase revenue from existing customer base as well as acquisition of new customers by establishing a strong working relationships with customer’s key decision makers.

• Senior Business Development Manager

  • Feb 2013 - Oct 2021

  In this role, I am responsible for new business acquisition and managing corporate accounts, generating leads through cold calls and working with warm leads to enhance conversion rate. I manage Partner relationships to ensure we can target the correct verticals and recommend proper network solutions. I ensure client retention through regular contact with customers for potential upsell and cross sell opportunities, ascertaining achievement of sales targets and KPIs. I also perform face-to-face meetings, presentation and engagement with clients and respond to enquiries over the phone to close sales, implementing proper negotiation techniques. Additionally, I prepare simple and tactical proposals with solution selling to existing and new clients, develop contracts and generated correspondences and processes application for customers. I conduct requirement and situation analysis for quotations, provide holistic solutions to customers and manage client information whilst maintaining confidentiality. Lastly, I handle administrative tasks including preparation of sales and pipeline progress reports, and train junior team members on sales techniques that can generate optimal results.



Optus

• Australia
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Aug 2012 - Feb 2013

  In my previous role, I developed understanding of the sales cycle and application of solution-selling and sales closing principles, consistently achieving revenue targets and KPIs. I initiated and applied appropriate selling tools and strategies to drive all sales opportunities, providing solutions in accordance with client needs and requirements. I ensured provision of high-level customer service in a fast-paced environment, addressing enquiries, concerns and issues in a timely and quality-assured manner. I was also responsible for the management of inventory, cash handling and following up with customers to ensure closure of sales. Finally, I established and developed strong working relationships with potential and existing customers to understand their needs, build good rapport and enhance client base.



Al Dar Support Service

• Business Development and Marketing Manager

  • Apr 2009 - May 2011

  As a Business Development & Marketing Executive, I performed sales and marketing calls to arrange meetings with prospective clients, assist with new business and send follow-up marketing materials to develop strong working relationships. I conducted client presentations to illustrate the value plan of products, solutions and services that were being offered, marketing the company using all necessary means. I also provided technical support, managed and developed staff, prepared work schedules and assigned specific duties to ensure completion of all works within established timelines. Moreover, I directed activities of the organisation, planned procedures, established responsibilities and coordinated functions across all departments and sites. I also analysed operations to evaluate performance, reviewed financial statements, sales and activity results and identified areas to be improved to achieve overall business objectives.