Experience

London Women's Clinic

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Lead Patient Care Co-ordinator

  • Dec 2022 - Present

• Senior Patient Care Co-ordinator

  • Oct 2022 - Dec 2022

  Senior PCC to Harley street care teamEnsuring that all new patients are placed into the agreed JourneyAttending Open Evenings on rotation to meet potential patientsManage patients under the care of 4 consultants.Liaise with clinical members of the team to provide high quality service and information to patientsAll aspects of the client journeys are planned, prepared and organised.Use central and local reports to monitor personal performance against targets.Ensure that the service excels on patient experience with early intervention when issues occur.Effectively lead and support patients through the IC and TC process to ensure a consistent delivery of high quality service and performance.Ensuring that all activities are carried out in accordance with HFEA requirements.

• Patient Care Coordinator

  • Jul 2021 - Oct 2022

• Patient Support Administrator

  • Apr 2021 - Jul 2021



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Team Member

  • Jul 2017 - Mar 2021

  Responsibilities included, leading different departments and ensuring individual KPIs are met, and department targets are achieved. Required to train new and old employees, ensuring they met company standards. Skilled at receiving and processing banking transactions. Responsibilities included, leading different departments and ensuring individual KPIs are met, and department targets are achieved. Required to train new and old employees, ensuring they met company standards. Skilled at receiving and processing banking transactions.



Curry Life Magazine

• United Kingdom
• Hospitality

• Social Media Officer

  • Aug 2017 - Jul 2019