Hermes Samit Castaño Cardozo

Support Analyst at Brandlive
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Contact Information
us****@****om
(386) 825-5501
Location
Bogotá D.C. Metropolitan Area, CO
Languages
  • Inglés Full professional proficiency
  • Francés Professional working proficiency
  • Español Native or bilingual proficiency

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Credentials

  • UML and Object-Oriented Design Foundations
    Udemy
    Apr, 2023
    - Nov, 2024
  • Recognition and Exaltation Best Employees 2022
    Municipal Government of Ibague Secretary of Education
    Nov, 2022
    - Nov, 2024
  • [Udemy] ASP.NET CORE MVC 6
    Udemy
    Sep, 2022
    - Nov, 2024
  • 2022 Youth Entrepreneurship Marathon Winner
    PNUD en América Latina y el Caribe
    Feb, 2022
    - Nov, 2024
  • [Appsco] Content Marketing
    Platzi
    Aug, 2021
    - Nov, 2024
  • [Appsco] Personal Branding
    Platzi
    Aug, 2021
    - Nov, 2024

Experience

  • Brandlive
    • Argentina
    • Internet Publishing
    • 200 - 300 Employee
    • Support Analyst
      • May 2023 - Present

  • Mayor's Office of Ibagué
    • Colombia
    • IT Services Group Operating Technician
      • Apr 2021 - May 2023

      - Lead and develop an AI chatbot (Node.Js - DialogflowCX AI - Google Cloud Service) for consumer services, which improved productivity by 10% for the company. - Implement solutions using software development (.NET, C#, HTML, Java, SQL Server and others), user guides, technical manuals, other documents for research or engineering solutions. - Information systems administrator (HUMANO web application, human resources system, budget, finance and others). - Communicates with users experiencing difficulties to determine and document problems encountered. Show less

  • Mayor's Office of Ibagué
    • Ibagué, Tolima, Colombia
    • Systems Engineer
      • Nov 2020 - Dec 2020

  • Mayor's Office of Ibagué
    • Ibagué, Tolima, Colombia
    • Systems Engineer
      • Mar 2020 - Sep 2020

Education

  • Universidad Cooperativa de Colombia
    Bachelor's Degree in Systems Engineering, Information Technology
    2014 - 2019

Community

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