Experience

Global Distribution

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Apr 2021 - Present



Lumie

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Export & Innovations Manager

  • Apr 2011 - Jun 2020

  Export Manager- Accountable in a multi-faceted role for driving business revenue and export volumes by implementing sales strategies across European markets. - Conducted thorough market research to identify new business opportunities in the overseas marketplace. Furthermore, identifying market trends that may influence the company’s manufacturing or distribution. - Analysed research findings to establish and implement effective strategies to target prospects and secure new business. Developing and nurturing good working relations with new export partners and distributors to drive sale volumes. - Actively monitor importer relationship to ensuring full satisfaction with products, that promotional activity remains strong and consistent and that all partners are reputable suppliers and are representing Lumie in a positive manner. - Create and distribute a range of Media publications and marketing collateral across various sites. Driving consumer engagement and consistently upholding brand standards. Innovation- Collaborated with the Scientific research and Marketing teams to identify new product opportunities which supported the company’s overall business strategy.- Conducted market research, supported by scientific research findings. Compiling evidence to specify requirements for current/future products for the attention of the company’s senior executives. - Prepared the ‘Basis for Interest’ documents (and if approved) ‘Basis for Development’ documents with the assistance of the Marketing Manager.- Producing ‘Basis for Launch’ documents to commercialise new products and improve existing and complete a thorough and consultative handover with the Marketing Manager to ensure briefs were adhered to throughout the marketing journey. - Briefed, commissioned and established effective relationships with designers for new products and/or refinements to existing products. Frequently updating the CEO and Technical Manager with progress reports, schedules and budgets.

• Product Development Manager & Export Sales Assistant

  • Jan 2007 - Mar 2011

  - Full management of project lifecycles from concept through to completion. Overseeing all strategic and tactical activities to ensure a successful outcome. - Conducted comprehensive market research to establish requirements for current and future products. Supporting consumer engagement through on-going communications and visits to global clients and prospects. - Implemented solutions for the development teams identified through market requirement findings. Including primary Development/Engineering, and Marketing Communications) - Developed and implemented a companywide go to market plan to drive the continuous improvement of operations. Liaising with the wider Lumie team to ensure complete execution across all departments. - Researched, liaised with and developed strong partner relationships for current and future products. Analysing relationships to ensure appropriate targets have been identified and engaged.

• Export Sales Assistant

  • Jul 2004 - Jan 2007

  - Overseeing the full complement of export orders to promote a seamless client experience and the smooth running of departmental operations. - Liaised with all French speaking clients. Managing and supporting with sales forecasts, current and future order requirements and documentation. - Maintained accurate and up to date records on client accounts. Promoting transparency across the team and working with other internal departments to ensure clients’ needs were consistently fulfilled.



Counterpart International

• United States
• International Trade and Development
• 400 - 500 Employee

• Communications Associate

  • Mar 1999 - Jul 2004

  - Improved new and existing communications by reviewing relevant data and reports and implementing pivotal improvements, maintaining brand quality and consistency throughout. - Minimised risk and resolved any incidents by maintaining a high level of internal communication and providing clear and informative advice in response to any queries. Moreover, ensured the seamless delivery of any strategic events to enhance the company’s reputation. - Launched fundraising for the sustainable tourism conference in the Caribbean for four consecutive years. Bringing together key stakeholders in the industry from ministers to cruise ships to discuss ways to improve tourism in the region