Experience

Walker Cole International

• United Kingdom
• Executive Search Services
• 1 - 100 Employee

• Associate

  • May 2022 - Present

• Researcher

  • Sep 2021 - May 2022

  Walker Cole International offers Executive Search, Talent and Interim solutions to the Pharmaceutical, Life Science and Digital Health Industries.As a trusted partner to all members of the Pharmaceutical and Life Science community, we bring a proven track record in providing talent to growing and established businesses across a variety of disciplines, as well as a growing global network of specialist consultants to identify emerging trends in the industry.We are driven to make a meaningful difference in the field of human health. Our goal is to make a difference through diligent, honest, relationship led recruitment to enable the success of both our clients and candidates.



Abbott Diabetes Care

• Regulatory Affairs Intelligence

  • Jun 2019 - Jul 2020

  I was responsible for the Regulatory Intelligence work for the EMEAP region (Europe, Middle East, Africa, Pakistan) which involved activly scanning, identifying and analysing new or updated regulations that had been drafted or become published. I was also involved in other projects to aid in the transition of ADC from the IVDD (In Vitro Diagnostic Medical Devices Directive) to IVDR (In Vitro Diagnostic Medical Devices Regulation) and improve internal company wide processes. I was responsible for the Regulatory Intelligence work for the EMEAP region (Europe, Middle East, Africa, Pakistan) which involved activly scanning, identifying and analysing new or updated regulations that had been drafted or become published. I was also involved in other projects to aid in the transition of ADC from the IVDD (In Vitro Diagnostic Medical Devices Directive) to IVDR (In Vitro Diagnostic Medical Devices Regulation) and improve internal company wide processes.



Cycle Republic

• United Kingdom
• 1 - 100 Employee

• Customer Service Sales Assistant

  • Mar 2017 - Mar 2019

  I was involved in communication with customers in order to both diagnose mechanical cycling problems as well as dealing with situations of conflict. In such circumstances I remain calm, polite and diplomatic clearly discussing all available options and recommending the best cause of action to resolve issues. I was proficient at problem-solving, I used my skills to address mechanical issues with bikes as well as logistical skills in managing repairs and services for customers. I was also involved in the re-design of the store lay-out which enhanced the customer experience and encouraged greater customer purchase.