Experience

AL-KHALEEJ COMPUTERS & ELECTRONIC SYSTEMS

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• Application Support Consultant , LIS Consultant

  • Nov 2009 - Present

  *King Fahd Hospital in Al-Madinah•Support HIS implementation , and assure meeting the business needs to aquire customer acceptance.•Provide immediate response to Hospital inquiries in accordance with service standards.•Liaise between customer and software House to maintain customer satisfication.•Work with key stacholders such as(Chief of Laboratory,Chief of Radiology,Chief Nurses, Medical Director ,Chief of Pharmacy .. etc)in order to understand the work processes and requirements that are required to be addressed by the HIS application•Provide the first line of the customer support•Follow up workflow of an Open (unresolved) problems in accordance with current policies and procedures.•Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.• Provide on call 24 hour service .•Train all new staff on HIS Application and also Conducting periodic workshops for all hospital staff.• Successfully implement LIS.• Initiate and support the interface integration between Laboratory Information system (LIS) and Laboratory Devices. Show less

• Medical System Consultant, LIS Consultant

  • Jan 2009 - Present

  *Interface integration with Beckman coulterPrepare and supervise interface integration LIS with Beckman coulter Devicies " REMISOL (Automation Lab) ,Microscan , DXC600 , DXH800 , DXI600 ,LH780 ,IMMAGE 800,and Access II "*Interface integration with SiemensPrepare and supervise interface integration LIS with Siemens Devices "Stream lab , Dimension RXL, Dimension EXL ,Bcs XP, Advia " .*Interface integration with ABBOTTPrepare and supervise interface integration LIS with ABBOTT " CELL-DYNE , ARCHITECT-I1000SR"POCT Device ( i STAT)*Interface integration with ROCHEPrepare and supervise interface integration LIS with ROCHE Devices " COBAS-6000 and COBAS E411".*Interface integration with SYSMEXPrepare and supervise interface integration LIS with SYSMEX Devices "Cs-5100, XN-1000 , XT -1800I , CA-1500, XP, KN21 ,CS2100i "*Interface integration with BIO-RADPrepare and supervise interface integration LIS with BIO-RAD Devicies "Evolis Twins and Tango " .*Interface integration with Capillary 2Prepare and supervise interface integration LIS with Capillary 2" Sebia"*Interface integration with Blood Bank DevicesPrepare and supervise interface integration LIS with " IH500 , IH1000 , IMMUCOR NEO IRIS"*Interface integration with RADIOMETERPrepare and supervise interface integration LIS with RADIOMETER Device "ABL-800 "*integration integration with DIASORINPrepare and supervise interface integration LIS with DIASORIN Device " ETIMAX" Show less

• Healthcare Information Technology Consultant

  • Jan 2009 - Present

• HIS Implementation specialist

  • Dec 2010 - May 2011

  King Abdallah Medical City Makkah (KAMC) (500 beds)- I participated in MedicaPLus update and Implementation as : Analysis and Setup preparation for Laboratory module Testing for Laboratory information system Training for Laboratory information system Implementation for Laboratory information system Support for Laboratory information system Responsible for integration between MEDiCAPLUS system and Investigations Devices (Interface)

• HIS Implementation specialist

  • Jun 2009 - Nov 2009

  Maternity and Children Hospital in AL-Madinah (500 beds)- I participated in MedicaPLus update and Implementation as : Analysis and Setup preparation for Laboratory module Testing for Laboratory information system Training for Laboratory information system Implementation for Laboratory information system Support for Laboratory information system Responsible for integration between MEDiCAPLUS system and Investigations Devices (Interface)

• HIS Implementation specialist

  • Apr 2009 - Jun 2009

  Abu Areesh General Hospital in Gizan (250 beds)- I participated in MedicaPLus update and Implementation as : Analysis and Setup preparation for Laboratory module Testing for Laboratory information system Training for Laboratory information system Implementation for Laboratory information system Support for Laboratory information system Responsible for integration between MEDiCAPLUS system and Investigations Devices (Interface)

• HIS Implementation specialist

  • Jan 2009 - Apr 2009

  King Fahd Central Hospital in Gizan (500 beds)- I participated in MedicaPLus update and Implementation as : Analysis and Setup preparation for Laboratory module Testing for Laboratory information system Training for Laboratory information system Implementation for Laboratory information system Support for Laboratory information system Responsible for integration between MEDiCAPLUS system and Investigations Devices (Interface)



Health Insights

• IT Services and IT Consulting
• 1 - 100 Employee

• Medical System Specialist

  • Jan 2008 - Jan 2009

  I moved to work in Saudi Arabia with Health-insights partner " Al-Khaleej Computers and Electronic Systems " based on management agreement due to the requirement of My skills I moved to work in Saudi Arabia with Health-insights partner " Al-Khaleej Computers and Electronic Systems " based on management agreement due to the requirement of My skills