Experience

Peoplesource Staffing Solutions

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Professional Search Consultant

  • Jun 2019 - Present

  o Build long-term relationships with clientso Recognize and strive to meet client's hiring needso Create and implement recruiting strategieso Create and post job advertisementso Search for potential candidates using hiring databases and social mediao Assess applications and resumeso Screen applicants before the interviewing processo Match applicants to job positions o Build long-term relationships with clientso Recognize and strive to meet client's hiring needso Create and implement recruiting strategieso Create and post job advertisementso Search for potential candidates using hiring databases and social mediao Assess applications and resumeso Screen applicants before the interviewing processo Match applicants to job positions



iTechtions Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Recruiter

  • Mar 2017 - Apr 2019

  o Dealt with customers via phone and email.o Contacted prospects and scheduled appointments. o Managed day to day office activities.o Prepared and customized service proposals as per client requirements.o Built strong client relationships and provided high value-added services.o Worked on CRM and different types of social media platforms to entice client interests.o Prepared and documented accurate recruiting reports for senior management o Dealt with customers via phone and email.o Contacted prospects and scheduled appointments. o Managed day to day office activities.o Prepared and customized service proposals as per client requirements.o Built strong client relationships and provided high value-added services.o Worked on CRM and different types of social media platforms to entice client interests.o Prepared and documented accurate recruiting reports for senior management



Finmark Financials

• Canada
• Financial Services
• 1 - 100 Employee

• Office Administrator

  • Nov 2010 - Jul 2015

  o Scheduled meetings and appointments.o Managed office inventory and supplies.o Performed receptionist duties by answering calls and directing emails to appropriate staff members.o Prepared time sensitive and confidential reports for management.o Responsible for creating and updating company's records and database with accuracy. o Scheduled meetings and appointments.o Managed office inventory and supplies.o Performed receptionist duties by answering calls and directing emails to appropriate staff members.o Prepared time sensitive and confidential reports for management.o Responsible for creating and updating company's records and database with accuracy.



Waste Management of Canada Corporation

• United States
• Utilities
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2003 - Feb 2009

  o Trained new hires for Company orientation along with departmental processes and workflow.o Provided quality customer service handling both in-bound and out-bound sales and service calls. Identified key up-selling and cross-selling opportunities by developing strong business relationships with existing and new customers, resulting in increased quarterly sales revenues. o Served as a productive team member by consistently achieving company customer retention objectives. Addressed residential and commercial customer needs, ensuring that all issues and concerns are completely resolved in a timely manner while meeting both the Corporate and customer expectations.o Handled customer concerns and questions regarding service, sales and billing in a fast- paced work environment. Resolved complex operational changes on a daily basis by accurately documenting and maintaining account records in the company database



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Direct Marketing Advisor

  • Jan 2000 - Nov 2002

  o Achieved annual sales targets by consistently achieving top quality advisor awards. Sold various products and services such as phone service bundles and equipment through persuasive communication skills and strong product knowledge. o Served as a team leader in the absence of the department manager by providing leadership in the areas of scheduling and customer issue resolution. Met customer expectations by effectively responding to multiple product and service delivery issues. o Provided quality customer service resulting in winning back lost customers. Demonstrated and delivered strong attention to detail actively listing and understanding customer needs.