Experience

Just Eat Takeaway.com

• Netherlands
• Software Development
• 700 & Above Employee

• Territory Manager - McDonald's

  • Apr 2022 - Present

  London, England, United Kingdom Responsible for McDonald’s growth and operational performance on Just Eat in London & South East England.

• Territory Manager

  • Oct 2020 - Apr 2022

  London, England, United Kingdom Responsible for: •Growth of high value restaurant & branded mini-chain accounts in London. •Territory health. •McDonald's franchisee relationships and operational performance in London (South).



Deliveroo

• United Kingdom
• Internet Marketplace Platforms
• 700 & Above Employee

• Business Development Manager

  • May 2020 - Jul 2020

  London, England, United Kingdom

• Business Development Manager, Midlands UK

  • Feb 2020 - May 2020

  London, United Kingdom •A client-facing role where I managed the complete sales cycle of identified opportunities for revenue and growth within targeted regions. •Grew newly signed accounts to ensure they hit operational and commercial performance milestones. •Adapted to change in response to the Covid-19 crisis and took up additional responsibilities in the UK on-demand convenience team to improve selection on the customer proposition. •Ran various training sessions as teams across the business… Show more •A client-facing role where I managed the complete sales cycle of identified opportunities for revenue and growth within targeted regions. •Grew newly signed accounts to ensure they hit operational and commercial performance milestones. •Adapted to change in response to the Covid-19 crisis and took up additional responsibilities in the UK on-demand convenience team to improve selection on the customer proposition. •Ran various training sessions as teams across the business joined forces.

• Inbound Business Development Manager, UK

  • Nov 2018 - Feb 2020

  London, United Kingdom •The first member of the Inbound Sales team for the UK and Ireland. •Managed the complete sales cycle: solely contributed £12million in gross merchandise value from across 1600 signed restaurants over the past year. •Setting up and nurturing restaurants for success by liaising with the onboarding team to ensure that they are set up to take orders and are informed about tools to drive order volume. •Hands-on in building processes for scalability and roll out to other… Show more •The first member of the Inbound Sales team for the UK and Ireland. •Managed the complete sales cycle: solely contributed £12million in gross merchandise value from across 1600 signed restaurants over the past year. •Setting up and nurturing restaurants for success by liaising with the onboarding team to ensure that they are set up to take orders and are informed about tools to drive order volume. •Hands-on in building processes for scalability and roll out to other international markets. •Projects included and not limited to: building sales chatbot from scratch, continuous A/B testing for improvements on email content/cadence design & Salesforce integrations/optimisation. First person in the company to be awarded the 'Golden Roo Award’ for showcasing all company values in my day-to-day.

• Operations Supply and Support Representative, UKI

  • Aug 2018 - Nov 2018

  London, United Kingdom •Member of the Outbound Supply and Support team for the UK and Ireland. •Pushed rider applicants along the onboarding pipeline in critical zones through warm calling. •Composed call scripts & made continuous improvements for the rest of the team to use. •Liaised with other stakeholders in the business to enforce strategies that reduce bad orders and get riders hitting their first order.



Über Volunteers

• United Kingdom
• Travel Arrangements

• Founder & Director

  • Sep 2015 - Sep 2017

  Marrakech Prefecture, Morocco •Managed the company’s overall resources and operations while at University. •Directly managed and coordinated five Moroccan employees and 85 (over two summers) UK student volunteers around airport-pickups and project - excursion planning and allocation. •Led marketing efforts to ensure targets were met for a sustainable operation. •Results were not only monetary but also socially advantageous to the local communities worked in. •Learned a lot about how not to start… Show more •Managed the company’s overall resources and operations while at University. •Directly managed and coordinated five Moroccan employees and 85 (over two summers) UK student volunteers around airport-pickups and project - excursion planning and allocation. •Led marketing efforts to ensure targets were met for a sustainable operation. •Results were not only monetary but also socially advantageous to the local communities worked in. •Learned a lot about how not to start a business and met some incredible people and friends for life. Show less



Deliveroo

• United Kingdom
• Internet Marketplace Platforms
• 700 & Above Employee

• Deliveroo Rider

  • Sep 2016 - May 2017

  Plymouth, England, United Kingdom •How my food delivery journey began. •Extremely valuable experience working on the frontline in this industry, experiencing innovation & technology at it's cutting edge.



Sovoycars

• Morocco
• Travel Arrangements
• 1 - 100 Employee

• Strategic Partnerships & Success Manager

  • Jul 2013 - Sep 2014

  Casablanca Prefecture, Morocco •First member of the team tasked to acquire new car rental broker partnerships to introduce new revenue streams into the business. •Maintained and strengthened relationships with online car rental brokers. •Supported the operations managers to add value and keep customers and partners happy by analysing customer insights and competition activity. •New revenue allowed the company to expand nationally and is now one of the leading car rental suppliers in Morocco to the… Show more •First member of the team tasked to acquire new car rental broker partnerships to introduce new revenue streams into the business. •Maintained and strengthened relationships with online car rental brokers. •Supported the operations managers to add value and keep customers and partners happy by analysing customer insights and competition activity. •New revenue allowed the company to expand nationally and is now one of the leading car rental suppliers in Morocco to the international market. Show less



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • Sep 2012 - Jul 2013

  St Albans, United Kingdom