Samiha Totanji
Sales Administrator at BMW Jordan Abu Khader Automotive- Claim this Profile
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Experience
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BMW Jordan Abu Khader Automotive
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Jordan
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Administrator
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Feb 2018 - Present
Handling Tele-marketing activities in the company and completion of all phone calls with customers within 24 hours of receiving the list.Ensure availability of proper sales materials at all times (Catalogs, magazines, etc.) Support at the events.Issuing reports related to sales on monthly & weekly basis of customers entering showroom and last customer visit/last invoice and send to the General Manager and sales managerMonitoring all reports for reception traffic and calculate the qualified traffic on a daily basis.Ensure all customer enquiries are responded to in the required timescales.Responding quickly and efficiently to all in-coming sales enquiries, by telephone, fax and Email, preparing offers as required.Complete the administrative needs of the Sales Department.Coordinate the delivery of the product.Prepare the quotations and send them to customers with no delays with accuracy.Update the business profile of the customer, a profile details for each contact person.Entering the ticket for any future complaints.Preparing the offers and the contracts for the new customer ( loyalty cards/ delivery) Show less
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Receptionist
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Feb 2017 - Feb 2018
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Zepter InternationaI
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Manufacturing
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1 - 100 Employee
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Front Desk Receptionist
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May 2016 - Feb 2017
Operate office machines, such as photocopier, scanners, facsimile and personal computers. Responsible for any display material in the showroom in terms of cleanliness and restocking as well as keys to the main showroom. Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints. Answer telephone and direct calls. Review files, records, and other documents to obtain information to respond to requests Order materials, supplies and services Provide information to callers Greet persons entering the showroom Direct persons to correct destination Ensure knowledge of staff movements in and out of the showroom Prepare letters and documents Schedule appointments Translate products Manuals from English to Arabic Translate The company’s website content from English to Arabic Show less
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Selat Arabic Language Institute
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Jordan
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Professional Training and Coaching
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1 - 100 Employee
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Language Tutor
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May 2015 - May 2016
Teaching Arabic Language to non-native speakers Teaching English language to non-native speakers Organizing conversation clubs for groups . Train students to read, write and pronounce foreign languages. Planning activities for students to get them involved in our culture . Teaching Arabic Language to non-native speakers Teaching English language to non-native speakers Organizing conversation clubs for groups . Train students to read, write and pronounce foreign languages. Planning activities for students to get them involved in our culture .
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Education
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UNRWA university / faculty of educational science and arts
Bachelor's degree, English Language and Literature/Letters