Experience

SOFHA GmbH
• Software Development
• 1 - 100 Employee
• QA Specialist

  • Jul 2015 - Present


arvato Bertelsmann

• Brazil
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Canon technical support / product room specialist

  • Apr 2012 - Apr 2014

  - Maintaining Canon product library, product locations, inventory (cameras, printers, scanners, faxes) - Acquiring and setting up new products - Fixing and maintaining Canon products and sending them to repair - Assessing and monitoring team members' performance - Informing and training team members for new procedures - Providing technical support for other agents - Creating training material for training department - Setting up products for training and meetings - Technical support over the phones, senior agent



Bentley Systems

• Software Development
• 700 & Above Employee

• Technical Analyst

  • Mar 2008 - Jan 2012

  Technical Analyst for Microstation and SELECTServer first in the Netherlands and later in Australia. Technical Analyst for Microstation and SELECTServer first in the Netherlands and later in Australia.



Adobe Systems

• Software Development
• 1 - 100 Employee

• Tech

  • Aug 2005 - 2008

  Supporting customers with all Adobe and Macromedia products. Supporting customers with all Adobe and Macromedia products.



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Enterprise Support

  • Feb 2002 - Mar 2004

  Supporting enterprise clients with servers and storage solutions.

• Enterprise Support

  • Feb 2001 - Feb 2002

  Compaq, then HP bought Compaq and in 2004 I moved to the Netherlands.