Sami Mujahid

Senior IT Assistant at Ishtiaq Steel Industry
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Contact Information
us****@****om
(386) 825-5501
Location
Pakistan, PK

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Experience

    • Pakistan
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Senior IT Assistant
      • Dec 2018 - Present

    • China
    • Telecommunications
    • 700 & Above Employee
    • DT Expert- Coordinator
      • Nov 2016 - Dec 2017

       Conduct Drive Test using TEMS for the customer Complaints.  Resolve coverage and quality complaints of the network after analysis.  Daily 2G/3G KPIs and Alarm Monitoring.  Maintaining agreed 2G KPIs with customer using different parametric changes  Monitoring newly SWAP 2G/3G sites KPIs during swap & give go ahead to for DT to subcons after confirmation of resolution of all HW and RF issues.  Daily 2G/3G KPIs and Alarm Monitoring  Maintaining agreed 2G KPIs with customer using different parametric changes. Show less

    • China
    • Telecommunications
    • 700 & Above Employee
    • RF Engineer
      • Jul 2015 - Sep 2016

       Monitoring newly SWAP 2G/3G sites KPIs.  Providing SWAP support as a RNO.  Main responsibilities includes detailed analysis of CS/PS KPIs on Cell & BSC level on hourly/daily/weekly basis using Net Numen  Analysis of Daily 2G KPIs and Alarm Monitoring.  Maintaining agreed 2G KPIs with customer using different parametric changes.  Traffic balancing, underutilized & over utilized Cells, recommendations for expansion.  Raising operational issue with Operations team.  Handling customer complaints.  Raising whole network Hardware issues in hardware Tracker and share with operation Team.  Analysis on log files using Actix Analyzer. Show less

    • Pakistan
    • Telecommunications
    • 700 & Above Employee
      • Jun 2010 - Mar 2015

       Operation and maintenance of WIMAX Radio Access Network. Operation and maintenance of NEC/Sagem microwave equipment. Operation and maintenance of Eltek / Power issues. NMS monitoring and rectification of alarms. On site troubleshoot for RAN sites Resolve the issues regarding configuration, power and access on site Operation and maintenance of Motorola BCU (WIMAX wi4) Conduct ATP of NEC/Sagem microwave equipment according to operator specified standards. Conduct ATP of Motorola BCU (WIMAX wi4) according to operator specified standards. Conduct ATP of Eltek Rectifier according to operator specified standards. Show less

      • Nov 2007 - May 2010

       Installation configuration, commissioning and maintenance of satellites earth station receivers (DVB-RCS & VSAT) Programming of Satellite receivers (Decoders & Modems) as per specifications. Handling Complaints & task management system. End to End data/voice / internet Connectivity Fiber media devices installation and maintenance. Cable network planning and deployment. Installing, Configuring and Troubleshooting of the MOTOROLA Outdoor & Indoor Wireless Equipments WiMAX CPE i600, 450, 650, i400 and i300 series. IAD (1008), SIP PHONE, Fiber Media Converters, Wireless Bridges. Feedback and reporting about customer day to day issues to ensure maximum customer satisfaction. Show less

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Support Engineer
      • Jul 2007 - Nov 2007

       Maintain Network, Software & Hardware Of Computers, Laser Printer  Help Desk support  Help Desk Ticket Management.  Server Data Backup  Maintain Network, Software & Hardware Of Computers, Laser Printer  Help Desk support  Help Desk Ticket Management.  Server Data Backup

    • Hardware Engineer
      • Jan 2007 - Jun 2007

      planning & deployment planning & deployment

Education

  • B.Z.U Multan
    Bachelor of Science, Computer
    2007 - 2009
  • G.I.T D.G.Khan
    D.A.E, Computer
    2004 - 2007

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