Sami Mujahid
Senior IT Assistant at Ishtiaq Steel Industry- Claim this Profile
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Bio
Experience
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Ishtiaq Steel Industry
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Pakistan
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Senior IT Assistant
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Dec 2018 - Present
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ZTE Corporation
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China
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Telecommunications
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700 & Above Employee
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DT Expert- Coordinator
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Nov 2016 - Dec 2017
Conduct Drive Test using TEMS for the customer Complaints. Resolve coverage and quality complaints of the network after analysis. Daily 2G/3G KPIs and Alarm Monitoring. Maintaining agreed 2G KPIs with customer using different parametric changes Monitoring newly SWAP 2G/3G sites KPIs during swap & give go ahead to for DT to subcons after confirmation of resolution of all HW and RF issues. Daily 2G/3G KPIs and Alarm Monitoring Maintaining agreed 2G KPIs with customer using different parametric changes. Show less
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ZTE Corporation
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China
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Telecommunications
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700 & Above Employee
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RF Engineer
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Jul 2015 - Sep 2016
Monitoring newly SWAP 2G/3G sites KPIs. Providing SWAP support as a RNO. Main responsibilities includes detailed analysis of CS/PS KPIs on Cell & BSC level on hourly/daily/weekly basis using Net Numen Analysis of Daily 2G KPIs and Alarm Monitoring. Maintaining agreed 2G KPIs with customer using different parametric changes. Traffic balancing, underutilized & over utilized Cells, recommendations for expansion. Raising operational issue with Operations team. Handling customer complaints. Raising whole network Hardware issues in hardware Tracker and share with operation Team. Analysis on log files using Actix Analyzer. Show less
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Wateen Telecom Limited
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Pakistan
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Telecommunications
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700 & Above Employee
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Jun 2010 - Mar 2015
Operation and maintenance of WIMAX Radio Access Network. Operation and maintenance of NEC/Sagem microwave equipment. Operation and maintenance of Eltek / Power issues. NMS monitoring and rectification of alarms. On site troubleshoot for RAN sites Resolve the issues regarding configuration, power and access on site Operation and maintenance of Motorola BCU (WIMAX wi4) Conduct ATP of NEC/Sagem microwave equipment according to operator specified standards. Conduct ATP of Motorola BCU (WIMAX wi4) according to operator specified standards. Conduct ATP of Eltek Rectifier according to operator specified standards. Show less
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Nov 2007 - May 2010
Installation configuration, commissioning and maintenance of satellites earth station receivers (DVB-RCS & VSAT) Programming of Satellite receivers (Decoders & Modems) as per specifications. Handling Complaints & task management system. End to End data/voice / internet Connectivity Fiber media devices installation and maintenance. Cable network planning and deployment. Installing, Configuring and Troubleshooting of the MOTOROLA Outdoor & Indoor Wireless Equipments WiMAX CPE i600, 450, 650, i400 and i300 series. IAD (1008), SIP PHONE, Fiber Media Converters, Wireless Bridges. Feedback and reporting about customer day to day issues to ensure maximum customer satisfaction. Show less
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M/S TROJANS
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Support Engineer
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Jul 2007 - Nov 2007
Maintain Network, Software & Hardware Of Computers, Laser Printer Help Desk support Help Desk Ticket Management. Server Data Backup Maintain Network, Software & Hardware Of Computers, Laser Printer Help Desk support Help Desk Ticket Management. Server Data Backup
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Hardware Engineer
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Jan 2007 - Jun 2007
planning & deployment planning & deployment
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Education
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B.Z.U Multan
Bachelor of Science, Computer -
G.I.T D.G.Khan
D.A.E, Computer