Sami Kerr
Purser/ Server at Kingston Destination Group- Claim this Profile
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Topline Score
Bio
Credentials
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Smart Serve
Smart Serve OntarioJan, 2022- Nov, 2024 -
Swim Instructor Update Clinic
Lifesaving Society CanadaNov, 2019- Nov, 2024 -
Behaviour Management Systems
Ontario Education Services CorporationJun, 2018- Nov, 2024 -
National Lifeguard
Lifesaving Society CanadaDec, 2022- Nov, 2024 -
Standard First Aid, CPR C and AED
Canadian Red CrossAug, 2020- Nov, 2024 -
Water Safety Instructor
Canadian Red CrossMay, 2021- Nov, 2024 -
Airway Management
Lifesaving Society CanadaNov, 2020- Nov, 2024
Experience
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Kingston Destination Group
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Canada
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Hospitality
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1 - 100 Employee
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Purser/ Server
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Apr 2022 - Present
Coordinated and managed all aspects of guest services and onboard operations, ensuring a seamless and enjoyable cruise experience for guests. Led a team of servers, bartenders and canteen attendants by providing guidance, training, and support to ensure high-quality service delivery. Processed customer transactions accurately and efficiently, using a point-of-sale system and completing the on-board end of day sales. Managed guest relations and handled any complaints or issues in a professional and timely manner, striving to exceed guest expectations. Maintained a clean and hygienic working environment, following proper food safety and sanitation procedures. Monitored onboard inventory and supplies, coordinating with other departments to ensure that all resources were available as needed. Collaborated with the ship's captain and other senior staff members to ensure that all ship operations were conducted safely and efficiently. Show less
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Queen's International Affairs Association
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Canada
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International Affairs
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1 - 100 Employee
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MUN delegate
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Sep 2022 - Present
Participated in weekly MUN meeting, while engaging in lively debate and negotiation with other delegates. Collaborated with other delegates from around the world to draft and negotiate resolutions, working tirelessly to find common ground and reach consensus on complex issues. Delivered compelling speeches and arguments, persuading other delegates to support my country's positions and advocating for solutions that would promote peace, security, and human rights around the world. Participated in weekly MUN meeting, while engaging in lively debate and negotiation with other delegates. Collaborated with other delegates from around the world to draft and negotiate resolutions, working tirelessly to find common ground and reach consensus on complex issues. Delivered compelling speeches and arguments, persuading other delegates to support my country's positions and advocating for solutions that would promote peace, security, and human rights around the world.
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Canadian Forces Morale and Welfare Services
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Canada
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Wellness and Fitness Services
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700 & Above Employee
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Lifeguard and Swim Instructor
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Mar 2022 - Present
Maintained a safe swimming environment for all patrons, enforcing pool rules and responding to emergencies as needed. Conducted swim lessons for individuals and groups, developing lesson plans and providing constructive feedback to help swimmers improve their skills. Assisted with the maintenance and cleaning of the pool area, ensuring that all equipment was in good condition and the pool was properly chlorinated. Provided exceptional customer service, answering questions and addressing concerns from patrons in a friendly and professional manner. Trained and mentored new lifeguards and swim instructors to ensure they were able to perform their duties effectively. Show less
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Queen's National Model United Nations
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International Affairs
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1 - 100 Employee
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Logistics Coordinator
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Sep 2022 - May 2023
Coordinated logistics for conferences, including managing equipment rentals, room setups, catering orders, and vendor contracts. Providing exceptional service to high schools and troubleshooting any issues that arose in a timely and efficient manner. Maintained accurate records and budgets for each event, ensuring compliance with contracts. Coordinated logistics for conferences, including managing equipment rentals, room setups, catering orders, and vendor contracts. Providing exceptional service to high schools and troubleshooting any issues that arose in a timely and efficient manner. Maintained accurate records and budgets for each event, ensuring compliance with contracts.
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Walkhome
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Canada
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Public Safety
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1 - 100 Employee
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Service Staff
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May 2022 - May 2023
Provided safe and reliable anonymous walking accompaniment services to patron on and off-campus while maintaining patron confidentiality. Conducted safety assessments of the surrounding areas and identified potential hazards, taking steps to mitigate any risks. Maintained constant communication with patrons and MODS to ensure their safety. Worked collaboratively with other members of the Walkhome Service team to ensure that services were delivered in a timely and professional manner Show less
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Queen's University Model Parliament (QMP)
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Canada
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Public Policy Offices
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1 - 100 Employee
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Event Coordinator
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Sep 2022 - Jan 2023
Collaborated with conference chairs and exec to plan and execute engaging networking events for student delegates and alumni. Managed event budgets, and coordinating fundraising efforts, ensuring financial sustainability and maximizing resources to deliver exceptional conference experiences. Planned a successful networking event for 120 attendees, including coordinating venue selection, catering, AV equipment, and event promotion. Collaborated with conference chairs and exec to plan and execute engaging networking events for student delegates and alumni. Managed event budgets, and coordinating fundraising efforts, ensuring financial sustainability and maximizing resources to deliver exceptional conference experiences. Planned a successful networking event for 120 attendees, including coordinating venue selection, catering, AV equipment, and event promotion.
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YGK Thrift
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Canada
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Retail
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1 - 100 Employee
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Retail Associate
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Sep 2021 - Apr 2022
Assisted customers with their purchases and provided exceptional customer service, answering questions and addressing concerns in a friendly and professional manner. Processed customer transactions accurately and efficiently, using a point-of-sale system. Sorted and priced donated items, ensuring that merchandise was in good condition and appropriately priced. Maintained a clean and organized working environment, ensuring that shelves and racks were fully stocked and organized. Assisted with inventory management and restocking of merchandise. Trained and mentored new thrift store associates to ensure they were able to perform their duties effectively. Show less
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Camp Green Acres
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Canada
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Recreational Facilities
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1 - 100 Employee
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Swimming Instructor and Lifeguard
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Jun 2019 - Aug 2021
Conducted daily swim lessons for children aged 3-13, teaching them basic swim skills and water safety techniques. Created lesson plans that were age-appropriate and engaging, incorporating fun activities and games to keep children interested and motivated. Maintained a safe swimming environment for all campers, enforcing pool rules and responding to emergencies as needed. Provided regular feedback to campers and their parents, keeping them informed of their progress and offering suggestions for improvement. Show less
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Toronto Pan Am Sports Centre
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Canada
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Spectator Sports
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1 - 100 Employee
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Lifeguard
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Sep 2020 - Jun 2021
Maintained a vigilant watch over the pool area, scanning the water for potential hazards and quickly responding to any signs of distress or injury. Served as a role model for other lifeguards, modeling best practices for safety and professionalism. Worked closely with other lifeguards and security personnel to monitor and maintain security at the high-performance swimming events. Assisted in setting up the swimming venue, including equipment installation and pool setup. Maintained a vigilant watch over the pool area, scanning the water for potential hazards and quickly responding to any signs of distress or injury. Served as a role model for other lifeguards, modeling best practices for safety and professionalism. Worked closely with other lifeguards and security personnel to monitor and maintain security at the high-performance swimming events. Assisted in setting up the swimming venue, including equipment installation and pool setup.
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Hockey Instructor
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Sep 2020 - Dec 2020
Conducted weekly hockey classes for children aged 5, teaching them basic hockey skills such as skating, stickhandling, and shooting. Created lesson plans that were age-appropriate and engaging, incorporating fun games and activities to keep children interested and motivated. Maintained a safe and positive learning environment for all children, enforcing class rules and responding to any issues or concerns. Provided regular feedback to children and their parents, keeping them informed of their progress and offering suggestions for improvement. Show less
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City of Pickering
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Canada
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Government Administration
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100 - 200 Employee
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Ice Skating Instructor
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Jan 2020 - Apr 2020
Conducted group and individual skating lessons for all ages and skill levels, focusing on proper technique, form, and safety.Created customized lesson plans to meet the needs and goals of each student, identifying areas for improvement and providing personalized feedback.Maintained a safe and positive learning environment for all students, enforcing rink rules and responding to any issues or concerns.Assisted with the maintenance and cleaning of the skating rink and equipment, ensuring that all skates were in good condition and properly fitted. Show less
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Youth Leader
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Sep 2019 - Dec 2019
Organized and supervised monthly youth dances for children grades 5-8, ensuring a safe and enjoyable environment for all participants.Coordinated with other youth leaders and volunteers to plan and execute fun and engaging activities, including games, contests, and music.Enforced appropriate behavior and dress code policies, responding to any incidents or concerns and providing guidance and support to participants as needed.
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Swim Time Thornhill
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Canada
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1 - 100 Employee
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Swimming Instructor
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Sep 2019 - Mar 2020
Provided one-on-one and small group swim instruction to children and adults of all skill levels, focusing on stroke development, water safety, and proper technique. Designed customized lesson plans to meet the individual needs and goals of each student, evaluating progress and adjusting instruction as needed. Maintained a positive and engaging learning environment, utilizing fun and creative teaching methods to keep students motivated and excited about learning to swim. Communicated effectively with parents and guardians, providing regular updates on student progress and addressing any concerns or questions in a timely manner. Maintained current certifications in CPR, first aid, and lifeguarding, ensuring the safety and well-being of all students. Show less
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Education
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2021 - 2025
Queen's University
Bachelor of Arts - BA, Political Studies and Drama -
2017 - 2021
Dunbarton High School
High School Diploma, 12
Community
