Experience

Synergie Luxembourg

• Luxembourg
• Staffing and Recruiting
• 1 - 100 Employee

• Responsable d'Agence

  • Jan 2023 - Present

• Consultant commercial

  • Sep 2021 - Present



TKD Koryo Martelange

• Belgium
• Spectator Sports

• Head Instructor & President

  • Feb 2018 - Present

  - President & Head instructor of the TKD Koryo Academy with 3 Taekwondo clubs located in the South of Belgium. Information & registration via www.tkd-koryo-academy.com - President & Head instructor of the TKD Koryo Academy with 3 Taekwondo clubs located in the South of Belgium. Information & registration via www.tkd-koryo-academy.com


TENOTEL sàrl
• Key Account Manager

  • Apr 2021 - Aug 2021


MIXvoip

• Luxembourg
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • May 2018 - Mar 2021

  - Management of a portfolio of corporate Key Accounts - Identifying new business opportunities and potential customers & partners - Supporting customers from the presentation of the offered solution to the implementation of the order - Technical site surveys - "Train the trainer" in the offered solutions and tools - Management of a portfolio of corporate Key Accounts - Identifying new business opportunities and potential customers & partners - Supporting customers from the presentation of the offered solution to the implementation of the order - Technical site surveys - "Train the trainer" in the offered solutions and tools



Cegecom

• Luxembourg
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • Nov 2016 - May 2018

  - Identifying potential customers & business opportunities - Management of a portfolio of corporate key accounts - Identifying potential customers & business opportunities - Management of a portfolio of corporate key accounts



Orange Luxembourg

• Luxembourg
• Telecommunications
• 1 - 100 Employee

• Service Manager

  • Jan 2014 - Nov 2016

  Development and implementation of Customer service policies- VIP & Key Accounts day-to-day support- Management of customer services teams- Handling incidents related to SLA violations and billing issues

• Account Manager - Small & Medium Accounts

  • Aug 2012 - Dec 2013

  - Corporate sales of mobile telecom solutions to SMB customers- Account Management of a large and various portfolio of corporate customers



LeasePlan Luxembourg

• Client Relationship Officer

  • Nov 2007 - Aug 2012

  - Managing and developing the existing database of corporate customers - Consulting & reporting to fleet managers and decision makers - Managing and developing the existing database of corporate customers - Consulting & reporting to fleet managers and decision makers



KPMG Luxembourg

• Luxembourg
• Financial Services
• 700 & Above Employee

• Facilities Coordinator

  • Jun 2004 - Nov 2007

  - Building management & coordination with contractors & suppliers (maintenance, space management, health & safety, security, cleaning, catering & vending) - Confidential documents security management & archiving, staff trainings in security & internal procedures, car fleet management - Building management & coordination with contractors & suppliers (maintenance, space management, health & safety, security, cleaning, catering & vending) - Confidential documents security management & archiving, staff trainings in security & internal procedures, car fleet management


Hotel Le Royal Luxembourg
• Luxembourg
• Hospitality
• 100 - 200 Employee
• Receptionist

  • Aug 2003 - Jun 2004

Radisson SAS Balmoral Hotal Spa
• Receptionist & Night Audit

  • Jul 2001 - Aug 2003