Experience

Snoonu

• Qatar
• Technology, Information and Internet
• 300 - 400 Employee

• Operations Team Member

  • Sep 2022 - Present



BTCM Consulting

• Pakistan
• Retail
• 1 - 100 Employee

• Line Manager/ Team Lead

  • Jun 2020 - Aug 2022

  • A US based LLC Company having chain of convenience stores & gas stations. There I fulfilled my duties as a Team Lead & Line Manager, where the key responsibilities were to make strategies and planning to organize and control different operational Teams. My role also encompasses various training sessions for the new and existing team member as per the need of the hour. I was also responsible for maintaining data of employees for their KPIs to help organization make better decisions. • A US based LLC Company having chain of convenience stores & gas stations. There I fulfilled my duties as a Team Lead & Line Manager, where the key responsibilities were to make strategies and planning to organize and control different operational Teams. My role also encompasses various training sessions for the new and existing team member as per the need of the hour. I was also responsible for maintaining data of employees for their KPIs to help organization make better decisions.



Pakistan International Airlines

• Pakistan
• Airlines and Aviation
• 700 & Above Employee

• Engineering Apprentice

  • Feb 2018 - Dec 2020

  Assembling the aircraft or fitting components ,testing, evaluating, modifying and re-testing products writing reports, manuals and documentations. Measuring and improving the performance of aircraft, components and systems. Assembling the aircraft or fitting components ,testing, evaluating, modifying and re-testing products writing reports, manuals and documentations. Measuring and improving the performance of aircraft, components and systems.



ibex. Pakistan

• Pakistan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2018 - Jun 2020

  Providing support to customers on calls in resolving their matters in real time. Analyze customer issues and assist in resolving within the required timeframe. Coordinate with customers and ensure appropriate questioning to identify issues Manage all customer inquiries and summarize to present to management Providing support to customers on calls in resolving their matters in real time. Analyze customer issues and assist in resolving within the required timeframe. Coordinate with customers and ensure appropriate questioning to identify issues Manage all customer inquiries and summarize to present to management



The SEARLE Company Ltd.

• Pakistan
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Medical Representative

  • Dec 2016 - Jan 2018

  I was Promote cardiovascular medicine. Marketing of Cardiovascular medications to doctors, pharmacists, and other relevant healthcare professionals. Preparing presentations for potential customers. Researching competitor’s medications and their respective market performances. Building and maintaining good business relationships with customers to encourage repeat purchases. Following up on leads generated by the visits to Doctor. I was Promote cardiovascular medicine. Marketing of Cardiovascular medications to doctors, pharmacists, and other relevant healthcare professionals. Preparing presentations for potential customers. Researching competitor’s medications and their respective market performances. Building and maintaining good business relationships with customers to encourage repeat purchases. Following up on leads generated by the visits to Doctor.