Experience

Ziegler UK Limited

• 1 - 100 Employee

• Operational Supervisor

  • Dec 2018 - Present

  Domestic, European and Worldwide freight logistics specialist. A freight and transport architect who develops, maintains and improves supply networks; ranging from individual parcels through to 3PL management. -Customer Account and Supplier Management -Team Supervisor, developing training and conditions for team members to thrive and reach their personal potential - Solutions focused, putting the needs of our customers first to ensure process and performance improvements inline with our clients expectations - Developing personal skills and knowledge to enhance my commerciality - Build Relationships with all based on values / principles Show less



Decathlon UK

• United Kingdom
• Sporting Goods Manufacturing
• 700 & Above Employee

• Transport Manager

  • Oct 2017 - Sep 2018

• Omni-Channel Logistic Manager

  • Feb 2017 - Oct 2017

• B'Twin, Nature and Health & Discovery Logistics Manager

  • Jan 2016 - Jan 2017

• UK specifics (External Brands) Department Manager Logistics

  • Jul 2015 - Jan 2016

  - Supplier onboarding, with regards to logistical performance & delivery/ stock standards- Coaching and Guiding Suppliers

• Department Manager Logistics (Heavy Goods)

  • Nov 2014 - Jul 2015

  - Responsible for the management, planning, forecasting and delivery of a major logistics department.- Fast Track progression, taking responsibility of my first department within 5 weeks.- Duty Manager, supervising the global warehouse activity and accountable for the security and health and safety of the premises and all employees on site (Fire Warden & First Aider). - Charged with the professional and skills development of the entire department, actively setting targets and continually monitoring through monthly reflective reviews with employees.- First international implementation project within 2 months, responsible for the whole UK 'implantation' of LOGPAD, digital tablet picking.- Assigned to develop my team leader into an assistant manager within 8 weeks, to be capable of running their own department, with particular focus on Human Management.- Development of holiday planning software capable of providing for the current warehouse with scope for rapid expansion plans. Show less



Waitrose

• United Kingdom
• Retail
• 700 & Above Employee

• Team Leader

  • Oct 2010 - Nov 2014

  - Responsible for the Running of the Section - Motivating and Influencing Partners to complete tasks- Effective communication with senior branch management- Proactive representative of Young Partners in PartnerVoice (Democratic Body) - Re-elected in February 2013 out of a body of 80 potential candidates - Multi Section Trained (Customer Service Supervisor, Hospitality, Operations & Fresh.) - Responsible for promoting Quick Check at Waitrose Bedford opening (Summer 2012.)- Work Placement Sponsor / New Starter Induction Presenter- In Branch newsletters and communication- Assisted in branch refit implementation, co-ordinating teams- Additional responsibilities including holiday management, rotas and annual survey analysts Show less

• Customer Service Ambassador / Quick Check Promotion

  • Aug 2012 - Aug 2012

  Three Week Secondment in a new regional branch opening.- Customer Service Ambassador (Providing first rate Customer Service, to welcome and secure new customers)- Managing a team of three partners for Quick Check Sign Ups (Scan as you Shop Service.) Role included delegating tasks to partners, ensuring accurate and efficient customer training delivery, motivating my team to reach and exceed branch managers expectations.- Over 2000 customer registrations within the first two weeks of trade Show less



University of Northampton

• United Kingdom
• Higher Education
• 700 & Above Employee

• South West USA 2013

  • May 2013 - May 2013

  A two week in the field, research and observation module. Tasks included: - National Park Tourism (Understanding Conservation/ Drivers of protection) - Planning an Independent research project to be undertaken at Zion National Park, Utah - Group work between fellow students - Actively implementing Research Methods (Interviews, Observations, Effective data recording) A two week in the field, research and observation module. Tasks included: - National Park Tourism (Understanding Conservation/ Drivers of protection) - Planning an Independent research project to be undertaken at Zion National Park, Utah - Group work between fellow students - Actively implementing Research Methods (Interviews, Observations, Effective data recording)