Samer Sufian
Commercial Real Estate Broker - CRC at Betterhomes Abu Dhabi- Claim this Profile
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Bio
Credentials
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Stepping Up to Leadership
LinkedInSep, 2017- Nov, 2024
Experience
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Betterhomes Abu Dhabi
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United Arab Emirates
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Real Estate Agents and Brokers
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1 - 100 Employee
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Commercial Real Estate Broker - CRC
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Mar 2023 - Present
• Real estate broker with expertise in facilitating real estate transactions for clients. Proficient in negotiating leases, acquisitions, and sales of commercial properties. • Skilled in market analysis and property valuation to determine optimal pricing and marketing strategies. • Experienced in building and maintaining relationships with clients and industry professionals. • Demonstrated ability to manage multiple projects simultaneously while meeting tight deadlines. • Strong communication and interpersonal skills, able to effectively communicate complex information to clients and colleagues. • Experienced in using different software and technology tools that are commonly used in the commercial real estate industry. I am dedicated to providing excellent customer service and going above and beyond to meet the needs of my clients.
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Integrated Sales Manager
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May 2021 - Mar 2023
• Coach and mentor employees to enhance efficiency and productivity. • Lead a team of top-performing salespeople who excel in a cooperative environment, with the goal of surpassing sales targets, developing our team, and fostering an exciting culture. • Accountable for team profitability, sales, customer satisfaction, and supervising/training/coaching all in-home expert associates. • Conduct interviews, recruit new team members, and make necessary disciplinary decisions, including terminations. • Recognized as an expert and an ISM twice with summit wins.
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Aerius Marketing
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United States
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Sales Director
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Jul 2019 - May 2021
• Promoted from Sales Representative to Director of Sales, entrusted with managing critical relationships between Fortune 500 companies and driving business growth through effective leadership and strategic planning. • Successfully hired, trained, and managed a team of sales representatives, overseeing their daily activities, providing feedback and coaching, and promoting top performers to higher-level positions. • Built and developed branch offices in Phoenix, Chicago, and Reno Nevada, leading cross-functional teams to ensure seamless operations and compliance with company policies and industry regulations. • Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams, ensuring high levels of customer satisfaction and retention. • Monitored industry trends and competitor activity, identifying opportunities for innovation and growth, and adapting business strategies accordingly. • Conducted regular performance evaluations, providing constructive feedback, coaching, and recognition to team members, and developing individualized career development plans.
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Carvana
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United States
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Technology, Information and Internet
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700 & Above Employee
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Team Lead/Customer Advocate
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Feb 2018 - Jul 2019
• Utilize previous experience as a customer advocate to effectively lead and support the team, having been promoted from the role of customer advocate to team leader. • Oversee and manage the live chat queue, ensuring timely and effective communication with customers. • Respond to incoming emails promptly and professionally, providing accurate and helpful information to customers. • Maintain a high level of energy, motivation, and forward-thinking attitude to keep the team motivated and productive. • Take detailed notes in the customer interface system to ensure accurate and up-to-date information is available for all team members. • Conduct shadow training for new hires to ensure they understand company policies, procedures, and customer service best practices.
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Incident Response Agent
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Mar 2016 - Feb 2018
• Work as part of a team to monitor and respond to incidents affecting Uber's platform and services. • Respond to incidents in a timely and effective manner, utilizing established procedures and best practices. • Communicate with internal teams, stakeholders, and external partners to ensure timely resolution of incidents. • Document incidents and their resolutions thoroughly and accurately, maintaining detailed records and reports. • Participate in incident postmortems to identify root causes, contribute to process improvement, and prevent future incidents. • Continuously monitor system health and identify potential issues before they become incidents. • Stay up-to-date with industry trends and best practices in incident response and contribute to the development of incident response procedures and policies.
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Education
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2017 - 2019
Glendale Community College
Sales, Distribution, and Marketing Operations, General
Community
