Account Manager

• Oct 2023 - Present

Key Account Manager

• Jan 2023 - Sep 2023

Contract Executive tenders specialist

• Apr 2021 - Jan 2023

Property consultant

• Oct 2019 - May 2020

Property consultant Property consultant

Real estate sales manager

• Jan 2016 - Jul 2019

Establish and execute a successful strategy sales plan To train and recruit a professional sales force Implement sales action plan for sales team Make sure that the sales team have the necessary tools and resources to act properly in the market Investigate lost sales and customer account Following the (KPI) strategy which indicates sales executive performance by figures Create a follow up mechanism which enable us to close deal Reporting monthly quarterly and annual sales revenue Establish and execute a recovery plan Generate new business and B to C client channel Show less

Property Consultant

• Jul 2014 - Jan 2016

 Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.  Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.  Adjusts content of sales presentations by studying the type of sales outlet or trade factor.  Focuses sales efforts by studying existing and potential volume of dealers.  Submits orders by referring to price lists and product literature.  Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.  Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.  Recommends changes in products, service, and policy by evaluating results and competitive developments.  Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Provides historical records by maintaining records on area and customer sales.  Contributes to team effort by accomplishing related results as needed. Show less

Customer Service Representative

• Jan 2011 - Sep 2014

nteract with clients on the phone, internet, and face-to-face in a professional manner  Meet all customer needs and exceed expectations, upholding our strong reputation  Continually expand your knowledge of our business in order to  Accurately answer question and address client concerns  Log all contacts in our customer database system accurately  Maintain accurate and up to date client files  Generate quotes and timelines for clients as requested  Suggest additional products and services of use to clients  Investigate and pursue client leads, expanding our client base  Conduct basic administrative tasks such and copying and filing  Generate monthly, quarterly, and annual reports for management  Excellent computer skills, including Microsoft Office and databases  Familiarity with office equipment and multi-line phone systems  Proactively seek solutions to problems, notifying Management when concerns arise Show less