Samer Haddadin
IT Officer at Maani Ventures- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Managing Project Stakeholders
LinkedInMay, 2022- Nov, 2024 -
Project Management Foundations: Budgets
LinkedInDec, 2021- Nov, 2024 -
Learning SQL Programming
LinkedInAug, 2021- Nov, 2024 -
Software Project Management Foundations
LinkedInOct, 2020- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management (ITIL 4)
PeopleCertSep, 2019- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteAug, 2022- Nov, 2024
Experience
-
Maani Ventures
-
Jordan
-
Construction
-
1 - 100 Employee
-
IT Officer
-
Jan 2013 - Present
Provided IT support and troubleshooting for over 200 end-users across multiple locations, ensuring that IT systems and software are working smoothly and efficiently. Developed and implemented IT policies and procedures, including security protocols. Collaborated with other departments to evaluate IT needs and explore opportunities for improvements, resulting in increased productivity, performance, and satisfaction by 50%. Operated all IT systems and networks, and resolved any issues in a timely manner, achieving 85% uptime and reliability. Managed inventory of IT equipment, ensuring the availability of necessary resources for the organization, and reducing waste and redundancy by 60%. Show less
-
-
Education
-
1999 - 2004
Al-Balqa' Applied University BAU
Bachelor's degree
Community
