Samer Almadhoun

IT Support Engineer. at IRISSTAR Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE

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Credentials

  • Microsoft Certified Solutions Associate (MCSA)
    Microsoft
    Dec, 2020
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Sep, 2020
    - Nov, 2024
  • CCNA
    Cisco
    Aug, 2020
    - Nov, 2024

Experience

  • IRISSTAR Technologies
    • United Arab Emirates
    • Information Services
    • 1 - 100 Employee
    • IT Support Engineer.
      • Jul 2021 - Present

  • Excellency Group Companies-Al Ain
    • Abu Dhabi, Al Ain
    • Information Technology Support Engineer
      • Nov 2020 - Jul 2021

  • Abu Dhabi Commercial Bank
    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • IT Branch Support Engineer
      • Sep 2019 - Oct 2020

  • Stroika Computer Softwares
    • United Arab Emirates
    • Software Development
    • 1 - 100 Employee
    • Computer Engineer
      • Jun 2019 - Sep 2019

  • Bader Altamam
    • Dubai, United Arab Emirates
    • IT Marketing
      • Nov 2018 - Mar 2019

  • Kawkab AL Omnyat General Trading LLC, Dubai
    • Dubai, United Arab Emirates
    • Information Technology Support Engineer
      • May 2014 - Jun 2018

      IT Support Engineer Kawkab AL Omnyat General Trading LLC, Dubai 05/2014 - 05/2018  Installed both computer hardware and software.  Daily/Weekly/Monthly maintenance of installations, updates, reconfigurations, repairs, and replacements of desktop machines and printers.  Use a Acronis True Image To backup Windows, software, files and hard drive  Provide technical support for software reconfigurations to aid in function customization.  Configure antivirus software to fully protect IT environment.  Monitor the performance of the computer systems and address issues as they arise.  Test software performance throughout the desktop network to ensure peak performance.  Install computer hardware and software on desktops to keep versions current.  Served as the Microsoft Windows desktop operating system resource person to quickly address complex user issues.  Coordinate internal resources and third parties/vendors for the flawless execution of projects.  Ensure that all projects are delivered on-time, within scope and within budget. Develop a detailed project plan to track progress.  Overseeing the social media strategy for the company promotion Like Facebook Campaigns, Instagram etc.  Making videos for promotion of products.  Working as a translator from Russian language to Arabic and English.  Developing the marketing strategy for the company in line with company objectives. Co-ordinating marketing campaigns with sales activities.  Working closely with design agencies and assisting with new product launches. Show less

Education

  • Kirovograd National Technical University ( Ukraine ) .
    BSc Computer Engineering, BSc
    2002 - 2007

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