Experience

Black Amber Menswear

• United Arab Emirates
• Retail
• 1 - 100 Employee

• Store Incharge

  • Nov 2021 - Present

  . Manages customers needs such as booking appointments for new and existing customers. . Deliver high standards of advertisement and latest offers in the shops such as ready-to-wear, bespoke & tailoring services. . Assisting them with their selection of fabrics and explaining the features of the available fabrics. . Assisting the master to take the customer’s body shape measurements. . Assisting customers to choose the lining for the suits, buttons, collar, embroidery font & color. . Sets up appointments with customers for 1st, 2nd trials along with the collection date of their order. . Follow up during the tailoring process and ensure to meet the customer expectation by supervising the finishing of their order and meeting the timeline given. . Strong ability of suggestions during the trials of customers by adding more opinions of their choice in case requested. Show less



Pierre Cardin

• France
• Textile Manufacturing
• 100 - 200 Employee

• Retail Sales Manager

  • Apr 2011 - Feb 2021

  . Responsible for seasonal fashion style trendsetting. . Ensuring a presentable and appealing organisation of the storefront. . Training new staff on the company’s code of conduct and sales skills. . Answering client’s concerns in cases of misunderstanding or issues with the salesperson. . Overseeing store finances from petty cash to bank deposits and payroll. . Providing sales reports to the head office & assisting the accountant with the commission dispersion for the Hamra branch employees. . Coordinate and direct administrative support functions for the store. . Controlling store budgets and sales to guarantee the achievement of the head office requested targets. . Assist & answer all urgent requests by VIP customers even during store closing hours. . Managing and directing the Pierre Cardin section at BHV in City Mall -Dora on Sundays. Show less