Experience

Essential Repairs

• United Kingdom
• Repair and Maintenance
• 1 - 100 Employee

• Client Manager

  • Apr 2022 - Present



ESSENTIAL REPAIRS LIMITED

• United Kingdom
• Retail Office Equipment

• Office Manager

  • Apr 2019 - Present

  Essential Repairs - Atlas Estate Agents Essential Repairs - Atlas Estate Agents



OfficeFront

• Peru
• Facilities Services
• 1 - 100 Employee

• Business Administrator

  • May 2016 - Present

  Duties include:*Opening the office first thing in the morning, stocking all fridges with milk as well as ensuring the meeting room is unlocked and acceptable for use*Read and respond to all emails, add all relevant information onto system so the team can attend to each caller needs well informed*Collect the post from the sorting office, separate and arrange in a systematic order that allows me to be aware of what companies need their post sent out daily, weekly or monthly and what companies want their post to be scanned and emailed to them*Check daily stock list of stationary, supplies and cross reference with the stock in the building to keep on top of re-orders*Greeting clients that enter the building, ask politely to sign in, call the relevant client and/or assist visitor to the meeting room and offer tea/coffee/water*Constant checking of emails and updating system on relevant information*Managing diaries of all 18 in-house clients as well as virtual office clients*Virtual Receptionist duties include; answering a minimum of 80 calls a day whilst working in a busy office. I often come across difficult customers/clients over the phone and have gained valuable experience in customer service.*Setting up clients on bespoke systems such as; Ncall, Teamviewer, Centrecharge, Xero*The use of Lucky Orange to regulate the use of the company’s website and to spot trends on updating blogs and customer interest*Constant use of systems such as Microsoft Word, Excel, Powerpoint*Constant use of touch typing*Regularly ensuring building adheres to the health and safety regulations*End of day tasks include;Stocking the dishwasherStocking up the tissues, hand towels and soap in all the toiletsTurning off electrical items that will no longer be in useEnsure the communal areas are tidyLock all the cabinets and main office



Martin Brookes Estate Agents

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Maintenance

  • Nov 2015 - 2016

  Duties include: - Overseeing maintenance and repair work on homes, commercial apartments, flats etc.- Ensuring every property adheres to the rules and regulations for example following up on EPC’s and leases on properties. - Writing up quarterly inspections and inventories for tenants moving in or out of properties. · Various administration duties in the office.- Ensuring all electricians and plumbers attend the correct properties on the intended days and time. Duties include: - Overseeing maintenance and repair work on homes, commercial apartments, flats etc.- Ensuring every property adheres to the rules and regulations for example following up on EPC’s and leases on properties. - Writing up quarterly inspections and inventories for tenants moving in or out of properties. · Various administration duties in the office.- Ensuring all electricians and plumbers attend the correct properties on the intended days and time.



Dorothy Perkins, Arcadia Ltd

• Retail Associate

  • 2013 - 2014

  Duties include: - Greeting customers and ascertaining what each customer wants or needs. - Maintaining knowledge of current sales and promotions, policies regarding payment, exchanges and refunds. - Demonstrating the use or operation of merchandise such as tills. · - Cleaning shelves, counters and tables. - Helping customers try/fit merchandise. Duties include: - Greeting customers and ascertaining what each customer wants or needs. - Maintaining knowledge of current sales and promotions, policies regarding payment, exchanges and refunds. - Demonstrating the use or operation of merchandise such as tills. · - Cleaning shelves, counters and tables. - Helping customers try/fit merchandise.



Double Impact

• Belgium
• Arts & Crafts

• Sales Representative

  • 2012 - 2013

  Duties include:- Traveling to locations all over London going door-to-door with the goal of selling merchandise. - Working an assigned territory, often up to 30-50 houses or locations per day. - Keeping detailed records on sales activity.- Preparing your daily sales call routes and customer visits. - Communicating with people from all ages and backgrounds. Duties include:- Traveling to locations all over London going door-to-door with the goal of selling merchandise. - Working an assigned territory, often up to 30-50 houses or locations per day. - Keeping detailed records on sales activity.- Preparing your daily sales call routes and customer visits. - Communicating with people from all ages and backgrounds.