Experience

Solutions Plus UAE

• United Arab Emirates
• Government Administration
• 200 - 300 Employee

• Senior officer - Learning & Development

  • Aug 2023 - Present

• Officer- Training and Development at MDC (Business Management Services)

  • Apr 2021 - Aug 2023

• Officer

  • Apr 2021 - Aug 2023



Yahsat

• United Arab Emirates
• Telecommunications
• 300 - 400 Employee

• Assistant Manager Administration

  • Jun 2018 - Apr 2021

  1. Provides leadership and manages the activities of the Administrative Department to ensure provision of timely and cost effective services to the Company in the areas of Security, Purchasing and Office Services.2. Supervises the preparation of, and presents, the departmental budget for approval, ensuring all activities are appropriately funded. Monitors expenditures to ensure compliance with approved budget levels, identifying and justifying significant variations.3. Manages the development and implementation of procedures for providing the Company with a reliable, timely and cost effective materials procurement, control and storage service to meet user department’s work programs.4. Monitors all departmental procurement activities to ensure that internal customers receive the agreed items in a cost effective and timely manner and suppliers meet their contractual obligations. Assists in the negotiations regarding tendering for procurement services to ensure that contracts are structured to gain maximum competitive advantage.5. Monitors the provision of Office Services, including the allocation of transport resources; telephone operator and receptionist facilities; furniture; maintenance; space management; and, contract services to ensure delivery standards are met and that services are cost effective and timely.6. Monitors the visa arrangements.7. Responsible for the handling of Company Petty cash and expenditure control.8. Responsible for administration activities related to events, hotel reservations. Show less

• L&D Officer

  • Jan 2016 - May 2018

  1. To ensure that all Individual Development Plan are processed, review and update on the annual basis, and support with Talent Management Program.2. To assist with the implementation of the annual Learning Need Analysis Plan.3. Process and follow up on the In- House and External training courses delivered on the timely basis.4. To ensure that all documents and records are filed in an orderly manner and accessible all time.5. To process all internship students request to Yahsat as per policies and procedures.6. To process sponsorship approval program. Show less

• Senior HC Administrator

  • Jan 2013 - Jan 2016

  1. Assisting with payroll, house entitlement, approving reimbursement entitlements, overtime, on call, and pensions in accordance with extent policy.2. Support adherence to Yahsat policies and procedures to include circulating new policies and procedures, and obtaining required acknowledgment signatures.3. Administer the employee confirmation process, to include obtaining required approvals and notifying required departments.4. Arrange interviews, book-meeting rooms and invite the attendees.5. Managing all security approval for the candidates.6. Ensuring that all files is stored effectively and securely, and contains relevant information. Show less

• Receptionist

  • Nov 2011 - Dec 2012

  1. Carry out general Receptionist duties to include: Answering phone calls, screen and direct calls appropriately, take and relay messages, provide information to callers as appropriate.2. Greet persons entering organization, direct person to correct destination.3. Deal with quires from the public and customers.4. Monitor visitor's access and maintain security awareness.5. Arrange and follow up all the required documents, and request for Daman cards between Yahsat staff & Daman Company. Show less



Premier Motors - Range Rover

• Al Alin

• Service Advisor

  • Nov 2009 - Nov 2011

  1. Preparing job cards for cars. 3. Assuring the completion of job within stipulated period. 4. Committed to the team and take care of complete floor activities. 5. Taking care of customer satisfaction. 1. Preparing job cards for cars. 3. Assuring the completion of job within stipulated period. 4. Committed to the team and take care of complete floor activities. 5. Taking care of customer satisfaction.



Louis Vuitton

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Customer Care Executive

  • Sep 2007 - Oct 2009

  1. Handling phone calls, handling business correspondence, entering customer data, and post services follow up. 2. Assist visitors and refers them to appropriate personnel; answer call and attend to client’s needs. 3. Maintain and organize visitor log sheet and ensure accuracy of information. 4. Respond to email inquiries promptly. 5.Liaise with office security personnel when needed. 6. Cultivate and maintain positive staff and external client relations. 7. Perform a spectrum of secretarial duties and a variety of high level clerical and routine administrative duties when required. 8. Establish and maintain positive staff and public relations. Show less



Dynatrade Automotive Group

• United Arab Emirates
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Customer Service Executive

  • Jan 2007 - Sep 2007

  • Handling phones. • Handling business correspondence. • Customer data entry. • Post service follows up. • Handling phones. • Handling business correspondence. • Customer data entry. • Post service follows up.