Food Safety and Quality Lead

• Apr 2023 - Present

• Conduct quality & food safety audits of Tim Hortons Stores on a daily and monthly basis. • External food safety audits of different vendors. • Assist in international Tim Hortons audit. • Ensure that all food and beverages are handled, prepared, stored and transported in a satisfactory manner. • Training of food handlers. • Record management. • Pest control management. • Complaint handling and customer care. • Implementation of regulatory bodies standards • Conduct quality & food safety audits of Tim Hortons Stores on a daily and monthly basis. • External food safety audits of different vendors. • Assist in international Tim Hortons audit. • Ensure that all food and beverages are handled, prepared, stored and transported in a satisfactory manner. • Training of food handlers. • Record management. • Pest control management. • Complaint handling and customer care. • Implementation of regulatory bodies standards

Food Safety Trainee Officer

• Jan 2023 - Mar 2023

• Conduct daily inspections and audits of every food business to ensure compliance with food safety and quality standards. • Ensure that all food in handled, prepared, stored, served and transported in a satisfactory manner. • Investigating complaints such a misbranding, adulterated food, cases of food poisoning and customer complaints. • To determine root causes and advice on methods for prevention and recurrence. • Pest control management. • Conduct daily inspections and audits of every food business to ensure compliance with food safety and quality standards. • Ensure that all food in handled, prepared, stored, served and transported in a satisfactory manner. • Investigating complaints such a misbranding, adulterated food, cases of food poisoning and customer complaints. • To determine root causes and advice on methods for prevention and recurrence. • Pest control management.

Quality Assurance and Compliance Executive

• Aug 2021 - Dec 2022

• Working as an FST-leader & HTL for certifications like Yum, HALAAL and FSSC. • Liaison with Govt. semi Govt. officials & service providers on legal compliance, product licenses and sampling schedules. • Responsible for complete follow-up & execution of ISO 22000, HALAL. • Complete follow-up and execution of necessary documentation related to ISO, Halal & Local food laws. • Record keeping of PFA Files related to lab and production. • To assess the training needs and arrange necessary training on food safety, Halal, PRP and Good manufacturing practices and effective manufacturing Operation. • Food Safety Audits conducting, and implementation of Food safety management system. • Products Complaints Handing and Product recalling Monitoring. • Working Experience on ERP SAP S/4HANA System. Show less

Food Safety Trainee Officer

• Feb 2021 - Aug 2021

• Conduct daily inspections and audits of every food business to ensure compliance with food safety and quality standards. • Ensure that all food in handled, prepared, stored, served and transported in a satisfactory manner. • Investigating complaints such a misbranding, adulterated food, cases of food poisoning and customer complaints. • To determine root causes and advice on methods for prevention and recurrence. • Pest control management. • Conduct daily inspections and audits of every food business to ensure compliance with food safety and quality standards. • Ensure that all food in handled, prepared, stored, served and transported in a satisfactory manner. • Investigating complaints such a misbranding, adulterated food, cases of food poisoning and customer complaints. • To determine root causes and advice on methods for prevention and recurrence. • Pest control management.

Food Safety Trainee Officer

• May 2019 - Aug 2019

Food Safety Trainee Officer

• Oct 2018 - Apr 2019

• Conduct daily inspections and audits of every food business to ensure compliance with food safety and quality standards. • Ensure that all food in handled, prepared, stored, served and transported in a satisfactory manner.• Investigating complaints such a misbranding, adulterated food, cases of food poisoning and customer complaints.• To determine root causes and advice on methods for prevention and recurrence.• Pest control management.

Intern

• Mar 2018 - May 2018

Intern

• May 2016 - Jul 2016

Working in TS&D Lab. Working in TS&D Lab.