Experience

Mason's Masonry

• Canada
• Wholesale Building Materials
• 1 - 100 Employee

• Sales Specialist

  • 2015 - Present

  In this role, I report directly to owner, aid customers with custom home designs and product selections in brick and stone. I facilitate training on store operations, sales techniques, and policies and train, mentor, and coach employees. I identify strategies to increase visibility and retain client base. Foster long term customer relationships for future cross-sell and up-sell opportunities. I also showcase demonstrated experience to ensure visibility of the pipeline to sales management for forecasting and business planning. Show less



Holt Renfrew

• Canada
• Retail
• 700 & Above Employee

• Senior Sales Associate

  • 2010 - 2015

  During my tenure here, I delivered exemplary customer service and assist customers with selection and purchase of merchandise. I managed cash, credit card, and store account transactions and provided expert recommendations and pertinent details to customers on clothing brands and maintained up-to-date on all current and classic styles and trends. I also executed merchandising strategies to create and maintain enticing visual displays in windows and on sales floor. ✔Developed customer base, notified customers of special store events, and contacted customers regarding new merchandise. ✔Generated $1M in sales, successfully exceeded sales budget of $750K. ✔Provided personal shopping services, including specialty services for special occasions. ✔Remained current on all social media advertising, merchandising posts, and special events. Show less