Experience

Parekh Marine Services Pvt Ltd

• India
• Maritime Transportation
• 1 - 100 Employee

• Assistant Manager

  • May 2022 - Present

  1. Daily Updating moves into Ebms /Portal and Vessel Creation. 2. Preparing Stock reports for All India and forwarding them to H/Q, 3. Management, other Agent office & Local office, and ICD Stock. 4. Preparing Inventory stock every Friday for Management to review for Equipment Disposition in India for better evacuation prospects and Fast Turnaround. 5. Monitoring import /Export Empty movement timely. 1. Daily Updating moves into Ebms /Portal and Vessel Creation. 2. Preparing Stock reports for All India and forwarding them to H/Q, 3. Management, other Agent office & Local office, and ICD Stock. 4. Preparing Inventory stock every Friday for Management to review for Equipment Disposition in India for better evacuation prospects and Fast Turnaround. 5. Monitoring import /Export Empty movement timely.



NATVAR PARIKH INDUSTRIES PRIVATE LIMITED

• India
• Hospitals and Health Care

• Assistant Manager

  • Apr 2018 - Mar 2022

  Strategic Planning and Business Development: 1. Develop and execute strategic plans to drive growth and profitability of the container leasing division. 2. Identify new market opportunities, target customers, and develop innovative leasing solutions to meet their needs. 3. Conduct market research and analysis to stay updated on industry trends, competitive landscape, and customer demands. 4. Collaborate with sales and marketing teams to develop and implement effective strategies to attract new customers and expand the customer base. Operations and Fleet Management: 1. Oversee the day-to-day operations of the container leasing division, ensuring optimal utilization and maintenance of the container fleet. 2. Monitor container inventory, track leasing activities, and ensure accurate documentation and record-keeping. 3. Collaborate with logistics and maintenance teams to ensure timely delivery, return, and maintenance of leased containers. 4. Implement and optimize systems and processes to enhance operational efficiency and customer satisfaction. Client Relationship Management: 1. Build and maintain strong relationships with key customers and industry stakeholders. 2. Act as a trusted advisor to customers, understanding their leasing requirements, and providing tailored solutions. 3. Address customer inquiries, concerns, and escalations, ensuring excellent customer service and satisfaction. 4. Proactively engage with clients to identify opportunities for contract renewals, upselling, and cross-selling of additional leasing services. Show less



Marine Container Service

• Ukraine
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Container Leasing Division

  • Jan 2007 - Sep 2018

  Container Leasing: 1. Develop and execute strategies to lease containers to clients worldwide. 2. Identify potential customers and negotiate leasing agreements. 3. Monitor market trends, demand, and competitor activities to adjust leasing rates and terms. 4. Collaborate with sales and marketing teams to promote container leasing services. Container Trading: 1. Identify opportunities to buy and sell containers in the global market. 2. Conduct market research to determine container demand and pricing trends. 3. Negotiate contracts and agreements with suppliers and buyers. 4. Manage container inventory and ensure accurate tracking of container movements. Show less



SEA World Shipping & Logistics Private Limited

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Executive

  • Jan 2003 - Jul 2007

  Customer Support: 1. Serve as the main point of contact for customers regarding shipping and freight inquiries, requests, and concerns. 2. Provide accurate and timely information to customers about shipping schedules, rates, transit times, and documentation requirements. 3. Assist customers in selecting the most suitable shipping options based on their specific needs and cargo specifications. 4. Address customer complaints, resolve issues, and escalate complex problems to the appropriate departments. Client Relationship Management: 1. Build and maintain strong relationships with customers, acting as a trusted advisor and resource. 2. Proactively engage with clients to understand their specific shipping requirements and provide customized solutions. 3. Anticipate customer needs and identify opportunities for upselling or cross-selling additional shipping services. 4. Conduct regular check-ins with customers to ensure their ongoing satisfaction and address any concerns or issues. Problem Solving and Escalation: 1. Identify and troubleshoot potential issues related to shipping, such as customs delays, port congestion, or carrier disruptions. 2. Proactively communicate with customers to manage their expectations and provide alternative solutions when necessary. 3. Escalate complex or critical issues to the appropriate teams or management for prompt resolution. Show less