Experience

Valueonshore Advisors

• India
• Business Consulting and Services
• 200 - 300 Employee

• Senior Manager-Human Resource

  • Oct 2019 - Present

  • Handling the entire HR gamut as a Sr. Manager/Head-HR of the organisation, towards end-to-end HR activities across all business offices (Gurgaon, Mumbai and Bangalore)and overseas US and Singapore. • Handling the complete gamut of HR dept., HR Operations and HRBP role at a pan India level wherein not only handling HR Operations of the organization but also being instrumental in providing strategic business HR support to Business heads as well as the various business functions. • Work with functional heads and Vice President of different business units(BU) in assessing staffing levels and ensure the timely and effective fulfilment of the recruitment needs towards all business units. • Processing, reviewing and approving all relevant source data documentation pertaining to hiring, termination, employee status changes, special compensation, and/or special contract assignments towards existing employees • Streamline, monitor and managing the complete HR operations, salary management, compensation & benefits, HR analytics and budgets to deliver best in class employee services • Managing the recruitment and talent acquisition of the organisation across all business functions. • Initiating new, re-viewing and realigning the current HR Policies • Act as internal consultant to management in order to resolve any complex human resources issues • Strengthen and develop the HR talent pool by identifying and providing need based trainings (functional & non-functional) • Handling the employee annual appraisal process(PMS). • Working towards development and implement new HR processes and initiatives • Manage salary negotiations at all levels, employee grievances, HR issues etc. • Preparing and analysing and delivering the HR metrics (HRMIS) and reports such as HR dashboard, attrition analysis, retention, employee engagement, rewards & recognition • Adopting new means of improving employee engagement Show less



Randstad India

• India
• Human Resources Services
• 700 & Above Employee

• Manager-Human Resource

  • Jul 2012 - Sep 2018

  HR Generalist Operations and HR Business Partner • Talent acquisition, recruitment and on boarding/ induction • Compensation and benefits administration • Payroll management • Training and development • Performance Management System (PMS) • HR Policies, procedures and manpower planning • Employee relation and engagement • Reward and recognition • Grievance management • Statutory compliance • HRIS and employee database management (MIS) • Single point of the contact for the employees and managers in the business unit • Proactively supports the delivery of HR Processes • Builds a strong business relationship with the internal and external stakeholders • Actively identifies gaps, proposes and implement changes necessary to cover any risk • Communicate effectively at all levels of staff and management • Facilitates the management team to bring best solutions for employees • Handling employee issues and assist in counseling employees and problem-solving • Managing the hiring process with the help of HR Associates • Acts as the performance improvement driver and provokes positive changes in the people management • Working on KRAs, Compensation, Targets, Succession plans along with additional functions of HRD such as training, skill development, etc. About Randstad: With 56 years of global HR heritage and 24 years of being HR pioneers in INDIA, Randstad provides clients immediate access to immense global and local HR expertise to drive business performance. Randstad is global #2 HR services provider active in 39 countries with over 36000+ corporate employee strength across the globe. Randstad INDIA with 28 offices spread across India offers broadest HR services portfolio and continue to focus on developing customized and innovative HR services, leveraging on its unique strengths of geographical presence and end-to-end capability across all HR service functions. Show less



TNT

• Netherlands
• Freight and Package Transportation
• 700 & Above Employee

• Client Relations

  • Apr 2011 - Dec 2011

  • Liaising and maintaining an excellent relationship with the major key clients, to foster customer satisfaction, loyalty and advocacy • Ensuring smooth internal and external communication that follows set processes and channels, in order to provide timely and accurate information to customers • Keeping track of business transactions on weekly an monthly basis via MIS and analysis report • Identifying and act on potential selling opportunities to retain revenue, hence providing suitable solutions to client requirements • Promoting premium products and services based on customer needs • Ensuring accurate and complete information in the global database systems to enable global visibility, consistency of information and to enable root cause analysis. About TNT India: An European MNC giant, is one of the world’s largest international express, mail delivery and logistics services company with headquarters in Hoofddorp, Netherlands and started its operation way back in 1946 in Australia. It globally reaches to 200 countries and a very strong position in Europe and Asia. TNT has been listed on the Sydney-Australia stock exchange in January 1962. Show less



Thomas Cook India Limited

• India
• Leisure, Travel & Tourism
• 700 & Above Employee

• Client Relations

  • Aug 2004 - Mar 2009

  • Building and maintaining relationships with key corporate clients • Travel and Foreign exchange product and service offering are tailor made as per client need • Liaising with internal departments to ensure client needs are fulfilled effectively • Carrying out client satisfaction surveys and reviews • Monitoring company performance against service level agreements and flagging potential issues • Escalating and resolving areas of concern as raised by clients About Thomas Cook: Thomas Cook (India) Ltd (TCIL) is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa & Passport services and E-Business. The company set up its first office in India in 1881. TCIL’s footprint (exclusive of its subsidiaries) extends to over 229 locations (including 16 airport counters) in 91 cities across India, Mauritius and Sri Lanka. Show less