Experience

Atlantis BPO Solutions

• Pakistan
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Specialist

  • Aug 2022 - Present



Systems limited

• Pakistan

• CCE

  • Aug 2021 - Present



TECHVANDO

• Pakistan
• Technology, Information and Internet
• 1 - 100 Employee

• SEO

  • Nov 2020 - Present



media company, dubai

• Dubai, United Arab Emirates

• Social Media Assistant

  • Nov 2019 - Nov 2020

  • Managing daily posts on Instagram, Facebook, Snap chat, etc. • Content creating and providing 99% plagiarism free content. • Researching competitive brands or markets. • Developed and executed social media campaigns that drive business. • Managing daily posts on Instagram, Facebook, Snap chat, etc. • Content creating and providing 99% plagiarism free content. • Researching competitive brands or markets. • Developed and executed social media campaigns that drive business.



TCS Private Limited

• Pakistan
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Representative

  • Nov 2016 - Nov 2018

  • Facilitated consumers by answering 100% product queries; explaining procedures; providing detailed product information of the Service providers, and gain feedback. • Building sustainable relationships and rapport with consumers by going an extra mile. • Scheduling follow-ups with customers wherever necessary. • Accomplished 100% individual sales targets by successfully selling and serving inbound internet calls • 95% attendance and punctuality as per roster. • Facilitated consumers by answering 100% product queries; explaining procedures; providing detailed product information of the Service providers, and gain feedback. • Building sustainable relationships and rapport with consumers by going an extra mile. • Scheduling follow-ups with customers wherever necessary. • Accomplished 100% individual sales targets by successfully selling and serving inbound internet calls • 95% attendance and punctuality as per roster.