Samedi Nol

IT Support Specialist at Rejuv Medical
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area, US

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Bio

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Experience

    • Medical Practices
    • 1 - 100 Employee
    • IT Support Specialist
      • Apr 2021 - Present

      • Work closely with Supervisor as there are only two people in the IT team including myself.• Administrative work including monitoring and workstations.• Managing tickets, diagnosing, and solving software and hardware issues.• Installation of workstations.• Troubleshooting problems daily.• Actively using Windows Active Directory for employees onboarding and terminations• Ability to understand computer components and assemble/disassemble. • Work closely with Supervisor as there are only two people in the IT team including myself.• Administrative work including monitoring and workstations.• Managing tickets, diagnosing, and solving software and hardware issues.• Installation of workstations.• Troubleshooting problems daily.• Actively using Windows Active Directory for employees onboarding and terminations• Ability to understand computer components and assemble/disassemble.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Leasing Consultant
      • Oct 2020 - Present

      • Helped the property manager manage lease agreements for residents.• Paid strong attention to details and checked for accuracy in lease agreements before having resident’s sign.• Organize time for tours and provide communication with residents to fulfill any questions. • Helped the property manager manage lease agreements for residents.• Paid strong attention to details and checked for accuracy in lease agreements before having resident’s sign.• Organize time for tours and provide communication with residents to fulfill any questions.

    • United States
    • Pharmaceutical Manufacturing
    • 400 - 500 Employee
    • Phlebotomist
      • Oct 2019 - Aug 2020

      • Demonstrated strong interpersonal communication skills by providing quality customer service to hundreds of customers daily. • Worked well as a member of the BioLife team, helping to keep a positive environment.• Developed on duty skills that consisted of data collection, troubleshooting Aurora Devices. • Demonstrated strong interpersonal communication skills by providing quality customer service to hundreds of customers daily. • Worked well as a member of the BioLife team, helping to keep a positive environment.• Developed on duty skills that consisted of data collection, troubleshooting Aurora Devices.

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Lot Technician
      • May 2018 - Aug 2019

      • Commended strong work ethic throughout harsh conditions of whether resulting in a promotion.• Learned to work closely and effectively with managers to enable a smooth process in getting daily tasks completed.• Executed adaptability techniques to lead customers into finding the right car for specific customers. • Commended strong work ethic throughout harsh conditions of whether resulting in a promotion.• Learned to work closely and effectively with managers to enable a smooth process in getting daily tasks completed.• Executed adaptability techniques to lead customers into finding the right car for specific customers.

    • Retail
    • 700 & Above Employee
    • Seasonal Sales Associate
      • Nov 2018 - Apr 2019

      • Responsible for sales in the computer-based products departments.• Often called to help with complicated customer service issues and emphasized leadership skills to take control of situations.• Assisted customers, utilizing fast problem-solving techniques, resulting in high customer satisfaction • Responsible for sales in the computer-based products departments.• Often called to help with complicated customer service issues and emphasized leadership skills to take control of situations.• Assisted customers, utilizing fast problem-solving techniques, resulting in high customer satisfaction

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • SAP Security Administrator Intern
      • Aug 2016 - Aug 2017

      • Paid fortune 500 company internship• Authorized specific access to thousands of employees, granting access to employees based on position.• Ensuring the right access is granted to the right people and ensuring only the admins had special access.• Ability to set up hundreds of employees branching to different locations around the United States as well as handling key operational responsibilities for the SAP landscape including transport management and troubleshooting problems. • Paid fortune 500 company internship• Authorized specific access to thousands of employees, granting access to employees based on position.• Ensuring the right access is granted to the right people and ensuring only the admins had special access.• Ability to set up hundreds of employees branching to different locations around the United States as well as handling key operational responsibilities for the SAP landscape including transport management and troubleshooting problems.

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Cashier Customer Service
      • Oct 2015 - Oct 2016

      • Worked at one of the busiest locations in the Twin Cities. • Started as a cashier, dealing with cash handling and cash registers. • Trained in Guest Service where I obtained more of a leadership role.• I worked with customers who had problems with their purchases and also refunds• Trained as a backup Cart Attendant, where I was put in harsh weather conditions year-round. • Worked at one of the busiest locations in the Twin Cities. • Started as a cashier, dealing with cash handling and cash registers. • Trained in Guest Service where I obtained more of a leadership role.• I worked with customers who had problems with their purchases and also refunds• Trained as a backup Cart Attendant, where I was put in harsh weather conditions year-round.

Education

  • St. Cloud State University
    Bachelor's degree, Cyber Security
    2017 - 2021

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