Experience

Call Porter
• United States
• Real Estate
• 1 - 100 Employee
• Intake Specialist

  • Aug 2021 - Present


The UPS Store

• United States
• Retail
• 700 & Above Employee

• Retail Associate

  • Oct 2020 - Aug 2021

  Handled escalated support issues, problem-solved, and resolved difficult issues effectively - both in-person & over the phone/email. Expertly handled all logistical inquiries - saving the customer precious time and finances. Became an expert in all print material and processes - efficiently meeting the needs of local & international customers. Handled escalated support issues, problem-solved, and resolved difficult issues effectively - both in-person & over the phone/email. Expertly handled all logistical inquiries - saving the customer precious time and finances. Became an expert in all print material and processes - efficiently meeting the needs of local & international customers.



Houchens Industries, Inc.

• United States
• Executive Offices
• 300 - 400 Employee

• Meat Cutter

  • Oct 2016 - Aug 2020

  Managed daily & long-term inventory of products and supplies. Frequently communicated with distributors & warehouse managers. Minimized product loss by 25 percent through dedicated processes & management.

• Regional Reserve Manager

  • Jun 2015 - Oct 2016

  Trained employees in many regional locations. Restructured store layouts & reorganized datedoperations. Served as temporary store manager on various occasions exceeding company standards. Handled all escalations for employees & customers alike.

• Keyholder

  • Jul 2014 - Jun 2015

  Handled opening and closing procedures on a day-today basis. Assisted management team with financial processes. Exemplified customer service qualities in every facet of my duties.