Benefits Administrator

• Oct 2021 - Present

Executive Director

• Jun 2019 - Oct 2021

-Manage day to day operations and overall productivity of the Agency and Transportation businesses. Take appropriate actions and make decisions to shape the team’s priorities that will achieve the overall operational goals. -Ensure effective and on-going on the job trainings of team members, evaluate and record both individual and team performance to provide coaching and counseling and make appropriate developmental recommendations. -Establish criteria and work procedures to achieve a high level of quality, productivity or service. -Ensure the agency is compliant with local, state and federal laws, and Medicare regulations. -The logistics for the transportation business, ensuring our drivers provided safe non emergency medical transportation for the clients.

Plan Manager

• Oct 2018 - Jun 2019

BeneSys is a third-party benefits administrator that serves the needs of trustees and plan participants. It specializes in software technology, employee benefit plans, and government regulations and legislations. → I managed functions of administration, including Funds/accounts, finance, investments, Trustee concerns. → I successfully led three multi-million-dollar Retirement Trust Accounts. → As a part of my role, I reviewed and analyzed monthly financial statements, monitored income and expense fluctuations, and led inter-department relationships. I sought to ensure that client-specific procedures – Contribution Entry, Vacation, Claims, Reciprocity, Eligibility, Pension, and accounting – are routinely executed and enforced. → I participated in the Board of Trustees' meetings to note minutes and, consequently, direct departments to implement those directions in compliance with ERISA, the legislative and Department of Labor requirements. → Drafted and coordinated all employer and participant mailings to notify of rate changes, benefit changes, Summary Material Modifications, and Annual Reports. → It was my responsibility to consolidate and utilize claim, eligibility, income, and expenses. → Effectively interpreted the provisions of Plan Trust Documents with Amendments, Summary Plan Descriptions and the ability to research within these documents to respond to inquiries. → I represented the Trust Funds in general audits by the Internal Revenue Services and Department of → I supervised the daily operations of multiple accounts, maintained financial records of the funds, and prepared financial reports deemed appropriate by the Trustees of the Funds; financial statement consolidation, investment statements (including returns), IRS, US Treasury, and ERISA. → Consolidated and presented to the Trustees all matters regarding the Funds: applications for ratification, appeals, requests for approval, and eligibility issues, etc.

Senior Benefits Manager - Central Market

• Apr 2016 - Apr 2018

→ As a Senior Benefits Strong Representative, I provided support to a group of Fortune 500 client base over 1000+ employees collectively; act as the Subject Matter Expert (SME) on all aspects of Section 125 Plan offering, also consulting on plans, changes and market trends. → I was responsible for supplying knowledge and support for all compliance aspects of the benefits offerings for clients to internal and external customers. → Provided administrative support to the client base, including enrollment coding, eligibility verification, claims assistance, Qualifying Events (QE), and more. → I offered HR support to clients during the annual open enrollment process, consulting on plan elections, and contribution levels. → I supported clients in realizing their core business goals by providing an end-to-end integrated HR service through a strategic partnership with a team of World Class Service Experts.

SEIU Michigan Health and Welfare Fund Coordinator

• May 2011 - Feb 2016

The SEIU Health and Welfare Fund provides medical, prescription drug, dental and vision benefits. → I led a $17,000,000.00 Multi-Employer Taft Hartley Benefits Trust Fund, which includes 30 employers’ signatories to the Master Collective Bargaining Agreement (CBA) and Site-Specific agreements based in Michigan, and participants currently enrolled in the H&W Fund. → Administered all employee benefits packages, including medical, dental, vision, FMLA, STD, and LTD disability to all participants enrolled in the H&W Fund benefits plans. → I managed plan contract administration, Annual reporting 5500, 990, 1099 Forms, Renewals, and communicating rate Increases besides ensuring successful implementation of benefits plans through coordination with external vendors and internal department staff members. → Consolidated existing medical plans into a customized benefits package generating a cost savings of $1,000,000. → Initiated the writing of comprehensive benefits guides to explain policy procedures and forms for accurate benefits administration, resulting in cost savings through time efficiency in streamlined operations. → I was responsible for coordinating and executing all H&W Fund events, such as the Quarterly Board of Trustee Health and Welfare Fund Planning Meetings, Member Education Sessions, Annual Health Fair, and Open Enrollment.

Human Resource Manager

• Jan 2009 - Apr 2011

Kirk Engineering, Inc offers engineering solutions to clients and customers in Michigan. → I led all HR functions, including Strategic Planning, Organizational Development, Staffing, Training, Benefits Administration, Employee Relations, Management Development, and Performance Management. → Besides negotiating employment, compensation, and benefits, I derived cost reduction through a systematic approach to identify and eliminate waste with continuous improvement in all processes provided by the company. → Prepared reports and recommended procedures to reduce absenteeism and turnover, ultimately reducing the turnover by 20. → Affiliate of executive management strategic planning team. → I periodically updated the employee information manual and personnel policies to ensure compliance with changing federal and state regulations.

Human Resource Generalist

• Aug 2004 - Nov 2008

•Initial point of contact for all visitors, union members, staff, and applicants. •Provide administrative support, including: Coordinating meetings maintain business and personal calendars for elected officers and office, by setting, reminding, and confirming all appointments. •Negotiated favorable terms and pricing agreements with resorts, vendors, caterers, and other providers for service at special events, saving at least $50k annually •Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures. •Enhanced communication between union members, executive staff and elected officials, fostering a sense of teamwork and collaboration.