Samara Green

Manager, Employee Experience at Bench Accounting
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA

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Experience

    • Canada
    • Accounting
    • 400 - 500 Employee
    • Manager, Employee Experience
      • Nov 2022 - Present

    • Manager, Remote Experience
      • May 2022 - Nov 2022

    • People Operations Manager
      • Dec 2021 - May 2022

      - Day to day running of the people operations team by critically defining gaps and designing solutions. - Responsible for defining our onboarding and offboarding processes - Accountable for end to end case management of employee leaves, temporary remote working arrangements and immigration support. - Running the engagement survey process to create health metrics for employees across the business. - Leading Bench’s immigration program, providing immigration support… Show more - Day to day running of the people operations team by critically defining gaps and designing solutions. - Responsible for defining our onboarding and offboarding processes - Accountable for end to end case management of employee leaves, temporary remote working arrangements and immigration support. - Running the engagement survey process to create health metrics for employees across the business. - Leading Bench’s immigration program, providing immigration support in order to retain and attract amazing employees. - Contributing to the development of new people strategies, creation of new people policies and maintenance of current people policies. - Management and development of the people operations team, including monitoring of team health and capacity. - Management of People Operations projects focusing on improving our systems and processes as well as the exceptional service we aim to deliver to our employees. - Point of contact for Team Leads and Managers to provide coaching, frameworks and materials and support with performance concerns - Assist with implementing and maintaining a company wide performance review process. - Oversee and be involved in HRIS configuration to ensure our HRIS is the source of truth for employee data and supports the People Operations processes.

    • Recruitment Manager
      • Jan 2020 - Dec 2021

    • Recruitment Operations Lead
      • Oct 2018 - Jan 2020

      - Designed and delivered thoughtful busy season hiring strategies and high-volume campaigns - Built a pipeline of future candidates through brand awareness strategies and community campaigns and outreach - Partnered closely with hiring managers to build alignment around meaningful talent pipeline strategies - Leveraged analytical skills to track goals, metrics, and performance of the hiring cycle and regularly communicated status and results - Seeked opportunities to… Show more - Designed and delivered thoughtful busy season hiring strategies and high-volume campaigns - Built a pipeline of future candidates through brand awareness strategies and community campaigns and outreach - Partnered closely with hiring managers to build alignment around meaningful talent pipeline strategies - Leveraged analytical skills to track goals, metrics, and performance of the hiring cycle and regularly communicated status and results - Seeked opportunities to streamline and enhance current recruitment process and systems - Managed execution and analysis of recruitment experience surveys for hiring managers and candidates, providing timely and meaningful feedback to the recruitment team - Redefined and streamlined background check and reference check process - Evaluated the latest recruitment software, including video conferencing and process automation

    • HR Coordinator
      • Sep 2017 - Oct 2018

      • Ensured accuracy and completeness of HR data • Provided technical HRIS system support for Benchmates • Assisted with the delivery of an exceptional onboarding experience for all new Benchmates • Collaborated with Payroll to ensure timely and accurate processing of employee data changes and updates • Maintained complete and up-to-date process documentation • Worked with the HR Manager and HR Advisor to discuss and execute on projects, provide insights on… Show more • Ensured accuracy and completeness of HR data • Provided technical HRIS system support for Benchmates • Assisted with the delivery of an exceptional onboarding experience for all new Benchmates • Collaborated with Payroll to ensure timely and accurate processing of employee data changes and updates • Maintained complete and up-to-date process documentation • Worked with the HR Manager and HR Advisor to discuss and execute on projects, provide insights on the Benchmate experience, and make recommendations to address issues and priorities • Assisted in conducting human resource policy and program research • Assisted in the implementation and application of new and existing policies

    • Canada
    • Biotechnology Research
    • 700 & Above Employee
    • Visual Media Coordinator
      • Sep 2016 - Jul 2017

      •Planned and managed all visual media projects to accomplish goals within time, scope and quality constraints • Assigned priorities to video and photography projects, utilizing Teamwork to keep all team members and projects on schedule • Provided support in developing scripts for a variety of video types •Take & edit bi-weekly staff photos • Scheduled & managed voice overs, on-screen talent, props, filming and lab space required for video productions •… Show more •Planned and managed all visual media projects to accomplish goals within time, scope and quality constraints • Assigned priorities to video and photography projects, utilizing Teamwork to keep all team members and projects on schedule • Provided support in developing scripts for a variety of video types •Take & edit bi-weekly staff photos • Scheduled & managed voice overs, on-screen talent, props, filming and lab space required for video productions • Set-up, organized and oversaw product photo-shoots • Generated monthly video metrics report • Ensured expectations were met and exceeded in terms of quality of product and service delivered

    • Marketing Leads Coordinator
      • Jul 2015 - Sep 2016

      • Accountable for managing lead entry team, including training, scheduling and prioritizing assignments, revising quality of work and providing feedback. • Revised and created new guidelines for Marketing Operations processes • Worked closely with Sales and Product Marketing Managers to coordinate all lead entry activities for Sales and Marketing. • Responsible for scheduling lead entry requests submitted from North America and globally, to meet deadlines for product… Show more • Accountable for managing lead entry team, including training, scheduling and prioritizing assignments, revising quality of work and providing feedback. • Revised and created new guidelines for Marketing Operations processes • Worked closely with Sales and Product Marketing Managers to coordinate all lead entry activities for Sales and Marketing. • Responsible for scheduling lead entry requests submitted from North America and globally, to meet deadlines for product launches, email campaigns and reporting metrics. • Working experience with sales tools and CRM software including Salesforce, People Import, Data Loader, Demand Tools, and Excel. • Organized all customer wallchart requests and coordinated with outside vendors to ensure prompt delivery

    • Marketing Assistant (Co-op)
      • Jan 2015 - Jun 2015

      • Sourced and entered new contacts into the customer database- utilizing sources such as GoogleScholar publication searches, database searches, delegate lists, abstract books, etc. • Attention to detail needed for quality checking work and tagging lists or searches appropriately • Developed self-motivation as position mostly independent

    • Germany
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Assistant
      • Apr 2014 - Aug 2014

      • Received scholarship from the DAAD RISE program to intern in Germany • Assisted PhD student on project dealing with perceptual learning in the human brain • Ran and organized behavioural training sessions—dealt with participants and assisted them throughout the training • Assisted in MEG data collection and setup • Wrote script to analyze experimental data in MatLab • Received scholarship from the DAAD RISE program to intern in Germany • Assisted PhD student on project dealing with perceptual learning in the human brain • Ran and organized behavioural training sessions—dealt with participants and assisted them throughout the training • Assisted in MEG data collection and setup • Wrote script to analyze experimental data in MatLab

Education

  • University of Victoria
    Bachelor's Degree, Biology and Psychology
    2010 - 2015
  • Simon Fraser University
    Human Resource Management Certificate
    2015 - 2016

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