Samar Badrawy
Chief Operating Officer at Mediconsult- Claim this Profile
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Bio
Experience
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Mediconsult
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Egypt
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Hospitals and Health Care
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1 - 100 Employee
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Chief Operating Officer
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Nov 2022 - Present
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Doctor Online
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Egypt
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Information Technology & Services
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1 - 100 Employee
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Medical Director
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Jun 2021 - Feb 2023
• Work closely with the leadership team to develop and execute a strategic plan and direction that meets the mission, goals and objectives of Doctor Online. • Communicates with internal and external providers (physicians and healthcare organizations) regarding opportunities related to telehealth solutions, patient outcomes, and patient and provider benefits • Manage provider relations and leads the recruitment of provider group and physician network development. • Advise and guide the development of certification and credentialing review policies of documentation provided by physician and ensure adherence to licensure, experience, and quality care standards. • Ensuring clinical practices that guarantee high-quality clinical outcomes; • Ensuring that all practices standards and code of medical ethics are implemented • Ensuring the continuity of quality improvement and compliance • Developing medical documents and Medical Records system • Lead and implement the clinical direction for the organization • Following of emerging models in health care delivery; identifying and defining new and innovative strategies to achieve business goals and objectives. • Revising ways to increase efficiency and effectiveness of the services provided • Monitoring clinical performance and find ways to improve it Show less
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Hospital Director/ Medical Director
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Nov 2019 - Jun 2021
Main Managerial Duties and Responsibilities Develop hospital organizational structure and operational processes to achieve efficient performance Develop and implement effective policies for all operational procedures Monitoring expenses and suggesting cost-effective solutions Monitoring business growth and opportunities Setting business targets; developing and monitoring action plan to achieve targets Maintain organized medical and employee records Supervising daily administrative operations Prepare work schedules Main Medical Duties and Responsibilities • Has overall responsibility for delivery of quality health care. • Ensuring clinical practices that guarantee high-quality clinical outcomes; • Develops and implements strategies to ensure that staffs comply with MOH quality guidelines; monitors service quality and for investigating incidents and complaints in the hospital; • Ensuring that all practices in the department adhere to hospital standards and code of medical ethics • Ensuring the continuity of quality improvement and compliance • Developing medical documents and Medical Records system • Oversees adherence to appropriate medical waste management and infection control practices and protocols; • Develop and Chairing the following committees; o Quality Committee o Code Blue Committee o Infection Control Committee o Medical Committee Show less
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Chief Medical Officer
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Jan 2017 - Nov 2019
Role and Responsibilities • A key member of the Senior Executive team, engaging in defining the overall business strategy and direction of the organization; providing medical oversight, expertise and leadership to ensure the delivery of affordable quality healthcare services. • Making sure all daily tasks and goals are met within all medical and supportive departments of the hospital and attending to any legal issues that may arise. Brainstorming and implementing ways to improve patient care by continuous development of improvement processes. Specific Duties • Develop and Managing budget for hospital departments • Setting business targets; developing and monitoring action plan to achieve targets • Monitoring business and operational performance of clinical departments • Lead and implement the clinical direction for the organization • Following of emerging models in health care delivery; identifying and defining new and innovative strategies to achieve business goals and objectives. • Devising ways to increase efficiency and effectiveness of departments • Monitoring clinical performance and find ways to improve it both administratively and clinically • Creating benchmarks for key performance indicators • Bring concerns, requests, and problems to the hospital board as necessary • Ordering new hospital equipment, machinery, and supplies • Supervising physicians and nurses in his or her department • Overseeing departmental patient care. • Providing clinical guidance, support and education to the clinical team through Continuous Medical Education Program • Addressing concerns and requests posed by hospital staff. • Ensuring that all practices in the department adhere to hospital standards and code of medical ethics • Oversee the Quality Management Committee, including quality improvement and compliance • Chairing the following: o Code Blue Committee o Infection Control Committee o Drug and Therapeutic Committee o Medical Committee Show less
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Dar AL Fouad Hospital
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Computer Networking Products
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100 - 200 Employee
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Deputy Medical Director
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Aug 2009 - Sep 2014
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Deputy Medical Director
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Aug 2009 - Sep 2014
Acting as the Medical Director of DAFHRepresenting DAFH, as the Operational Manager, with governmental bodies such as the Ministry of Health and the Medical Syndicate;Representing medical sector in all related committees: Risk Management, Infection Control, Blood Bank, Operating Room, Disaster Plan, Environmental Safety;Monitoring and improving the quality of medical performance at DAFH;Ensuring the implementation of all requirements of JCI Accreditation which honored to DAFH three times since 2005; Developing and revising the medical policies and procedures;Developing and participating in the planning and conduction of several projects for the hospital, such as: Day Surgery Unit; Stroke Unit; DAF Extension; Website; Magazines & Publications; Patient's Services & Claim Management; Medical Reports Office; Improvement Projects: OR, Cath Lab, Endoscopy, OPD; Recruitment Database;Managing all physician affairs including performance, evaluations, scheduling, attendance, education, and administrations;Ensuring full coverage of all medical departments and providing appropriate medical services;Responsible of application and follow up of all medico legal processes;Auditing of medical performance on quarterly and annual periods;Sharing in the continuous improvement of medical services;Managing of patient flow in and within the hospital;Investigating patient complaints;Investigation of morbidity and mortality cases;Developing medical documents;Reviewing and approving patients' medical reports;Orientation of new physicians to hospital policies and procedures;Coordinating all visits to the hospital for medical purpose. Show less
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Medical Controller
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Sep 2008 - Jul 2009
Represent the medical council in all medical committees and governmental bodies;Follow up all phases of the patient care process to ensure correct conduction;Daily process monitoring of registrars and senior registrars;Ensuring application of all medical policies and procedures and JCI standards;Reviewing and investigating morbidity and mortality cases;Coordinating all visits to the hospital;Designing medical data base.
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Unit Manager
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Feb 2007 - Aug 2008
Managing inpatient units in all operations, medical and non medical;Coordination of medical departments according to request;Follow up of inpatients medical cases to ensure that they are receiving the required medical services;Auditing and reviewing hospital policies and making sure of its validity;Corrective measures of violations and application of JCI standards.
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Medical Auditor
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Oct 2006 - Jan 2007
Auditing, analyzing and applying corrective measures in all medical departments according to hospital policies.
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Administrative and Patient Care Coordinator
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Jul 2006 - Sep 2006
Managing the specialized programs including check up programs;Checking and following up performance of medical service departments.
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Assistant Biology Teacher
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Dec 2004 - May 2005
In charge of the A2 Biology Coursework, guiding the students in planning and implementing their projects, with a special focus on related statistical analysis. In charge of the A2 Biology Coursework, guiding the students in planning and implementing their projects, with a special focus on related statistical analysis.
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Resident Physician
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Nov 2001 - Apr 2005
Diagnosing, treating, and following up outpatients and inpatients; Training and supervising interns; In charge of the Neurophysiology equipment and inventory; Training of interns on the Electroencephalogram (EEG) and Electromyelogram (EMG); Conduction of maintenance and calibration process to the Neurophysiology equipment; Designing all work schedules of the department; Diagnosing, treating, and following up outpatients and inpatients; Training and supervising interns; In charge of the Neurophysiology equipment and inventory; Training of interns on the Electroencephalogram (EEG) and Electromyelogram (EMG); Conduction of maintenance and calibration process to the Neurophysiology equipment; Designing all work schedules of the department;
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Resident Physician
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Mar 2004 - May 2004
Diagnosing, treating, and following up inpatients; Giving psychotherapy and group therapy sessions to inpatients. Diagnosing, treating, and following up inpatients; Giving psychotherapy and group therapy sessions to inpatients.
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Resident
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Mar 2000 - Mar 2001
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Education
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International Business University of Scandinavia
MBA -
American University
Diploma, Healthcare and Hospital Management -
Cairo University
Bachelor Degree, Medicine -
I.G.C.S.E., Education Home School
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American School of Kuwait