Samar Ali
Assistant Manager eCommerce at Khaadi SMC Pvt. Ltd.- Claim this Profile
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Bio
Experience
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Khaadi SMC Pvt. Ltd.
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Pakistan
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Retail
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400 - 500 Employee
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Assistant Manager eCommerce
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Mar 2020 - Present
Ensuring Omni Fulfillment OTIF-EF (On Time in Full, Error Free) Inventory management Optimize the complete order life cycle Stakeholder management Manage complaints & reverse pickup orders Instate customer response time Maintain customer satisfaction rate Manage complaints & reverse pickup orders Webchat with auto answering bot Whatsapp business Integration Ensuring Omni Fulfillment OTIF-EF (On Time in Full, Error Free) Inventory management Optimize the complete order life cycle Stakeholder management Manage complaints & reverse pickup orders Instate customer response time Maintain customer satisfaction rate Manage complaints & reverse pickup orders Webchat with auto answering bot Whatsapp business Integration
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Multinet Pakistan (Private) Limited
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Pakistan
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Telecommunications
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500 - 600 Employee
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Assistant Manager
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Dec 2015 - Mar 2020
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Multinet Pakistan (Private) Limited
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Pakistan
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Telecommunications
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500 - 600 Employee
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Senior Associate Corporate Sale
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Feb 2013 - Oct 2015
• Meet with clients to discuss system requirements, specifications, costs and timelines • Managing customer’s current requirements regarding connectivity on fibre. • Weekly visits to all customers for relationship building • Meet monthly and quarterly targets (individual) • Meet monthly and quarterly team targets. • Discussions with customers around the ideology of Business Impact Analysis • Knowledge on Key Data Centre and Disaster Recovery Methodologies • Differentiate to the end customer amongst the various solution based aspects of Disaster Recovery and Business Continuity • Knowledgeable on various hardware and software based products and solutions utilized for Disaster Recovery and Business Continuity implementation and operations. • Key expertise for the integration of VM Ware with respect to Business Continuity setups • Making marketing and sales plans for the month, quarter and year. • Planning marketing strategies. Show less
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Faysal Bank Limited
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Banking
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700 & Above Employee
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Relationship Officer
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Jul 2012 - Feb 2013
Build a new relationship. Provide client complete solution of banking problem. Floor services. To achieving monthly Targets. Selling all banking Products. Build a new relationship. Provide client complete solution of banking problem. Floor services. To achieving monthly Targets. Selling all banking Products.
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E4U
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Karachi, Pakistan
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Sales Representative
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Aug 2011 - Jul 2012
Maintain and Develop Business. Client handling. Maintaining effective Relationships with customers. Handling customer quarries and resolving their issues. Preparation Of Final Accounts . Maintain and Develop Business. Client handling. Maintaining effective Relationships with customers. Handling customer quarries and resolving their issues. Preparation Of Final Accounts .
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Education
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University of Sindh
Bachelor of Commerce (B.Com.), Account