Sam Jayasundera, CTMP, ICF-ACC, CSM®

Senior Partner at CNA International Executive Search
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Contact Information
Location
Greater Toronto Area, Canada, CA
Languages
  • English Full professional proficiency
  • Arabic Limited working proficiency

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Ashish Dogra

I have worked with Sam for more than 3 years and was part of her team during IT digital transformation. Sam is a passionate HR leader, highly knowledgable, proactive and extremely delivery focused. Her strengths lie in stakeholder relationship management, team building, and the ability find solutions to complex issues. As a leader, she is cooperative, provides the team autonomy, and keen to develop skills in every individual .

Nishtha Aggarwal

I have known Sam for 15 years now and have been in the awe of her grace, elegance and professionalism since day one. She is very diligent and efficient HR professional who has successfully managed to juggle many hats at once. It was wonderful working with her and I would recommend her highly to anyone who is looking for a seasoned HR professional to take care of their employees and company.

Ali Rey

Sam is a highly skilled and proficient HR leader. I worked with Sam through the largest Bank IT transformation in the Middle East. Sam drove the talent management, staff culture and engagement across the IT team throughout this period ensuring it was a success.

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Credentials

  • Associate Certified Coach (ACC)
    International Coaching Federation
    Jul, 2023
    - Sep, 2024
  • Certified Talent Management Practitioner (CTMP)
    Canadian HR Academy
    Dec, 2022
    - Sep, 2024
  • Full Member
    Certified Coaches Federation
    Dec, 2022
    - Sep, 2024
  • Certified Professional Coach
    ACA Coach Academies
    Feb, 2021
    - Sep, 2024
  • Individual Practitioner
    Canadian Centre for Diversity and Inclusion (CCDI)
    Sep, 2020
    - Sep, 2024
  • Certified Licensed PI Analyst
    The Predictive Index
    Sep, 2012
    - Sep, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Aug, 2022
    - Sep, 2024
  • ICF Member Badge
    International Coaching Federation
    Mar, 2022
    - Sep, 2024
  • Full Member
    SHRM
  • Full Member
    ICF Toronto - Charter Chapter
  • Professional Member
    HRPA - Human Resources Professionals Association

Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Partner
      • Sep 2023 - Present

      We are more than just executive search experts; we are trusted partners in your organisation’s journey to success. Our commitment extends beyond recruitment as we offer a comprehensive suite of HR consulting services and management diagnostics. Whether it’s conducting HR audit to ensure HR compliance, complete talent management solutions including leadership coaching, talent development strategies, succession planning to empower and nurture talent for success, workplace wellness, or a complete culture transformation, we have you covered. We are not just focused on finding the right talent; we’re here to help you build, develop, and optimise your entire workforce. With a wealth of experience working with diverse groups and diverse clients across industries, we bring a personalised touch to every partnership, ensuring tailored solutions that drive excellence in your organisation. We’re excited to bring our expertise to Canada and assist organisations in their journey towards exceptional talent acquisition and human resources solutions. Show less

    • Canada
    • Business Consulting and Services
    • Independent Human Resources Advisor/Consultant
      • Feb 2021 - Present

      As an independent results-driven HR consultant & trusted business partner, I support organizations in strategic HR consulting, and advisory covering HR operational efficiency, change management, culture change, talent management, organizational design, and coaching all done with a diversity & inclusion lens. Undertaking short/long-term contract or project driven assignments. I'm a Certified ScrumMaster (CSM), Certified Agile Leadership (CAL), Certified Talent Management Practitioner (CTMP), Certified Professional Coach (ICF) and trained in Prosci-ADKAR change management. HRPA Ontario registered HR practitioner in good standing - working towards CHRL designation. Ontario Incorporated. Projects completed: - Graduate talent development project for a BPO (banking sector) - Campus recruitment strategy (banking sector) - Oracle cloud-based HCM systems revamp project - job mapping - Leadership coaching program for mid-level managers for a BPO (banking sector) - Diversity, Inclusion, and culture strategy & implementation plan (not for profit) - Panelist & Moderator at “Women in Finance Summit” - March 2022 - Panelist at “Emerging Female Leaders Mentoring and Talent Retention Webinar” – December 2021. Show less

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • SHRM Facilitator
      • Nov 2021 - Present

      The Society for Human Resource Management Middle East & North Africa is the Middle East arm of SHRM US. As a freelance facilitator, on behalf of SHRM MEA clients, I am authorized to conduct the following services: 1. HR Advisory 2. PDP 3. Certification preparation class 4. Advance HR Management programs The Society for Human Resource Management Middle East & North Africa is the Middle East arm of SHRM US. As a freelance facilitator, on behalf of SHRM MEA clients, I am authorized to conduct the following services: 1. HR Advisory 2. PDP 3. Certification preparation class 4. Advance HR Management programs

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • VP- HR Business Partnership, People & Culture Transformation - Group Information Technology
      • Aug 2017 - Jan 2021

      Emirates NBD Banking Group is one of the largest financial institutions with operations spanning 13 countries across the Middle East, Asia and Europe, with an asset size of USD 193B and an employee size of 28K, representing over 80+ diverse national identities.Member of the Banks Transformation Leadership; Group HRBP Management Team. Headed HR for Group Technology with a team of 11 team members covering 1300 tech staff, to lead and implement OCM transformation initiatives within an allocated ITHR budget of $21M. • Designed a future-ready IT organisation structure that incorporated the latest technology functions (cloud computing, DevOps, Agile, etc), making it the Banks' first matrix operating model with cross-functional teams. This increased team collaboration across the organization.• Other responsibilities: Defined & created JD's with specific skills & competencies; employee grievance management and dispute resolution; HR governance policy review & creation; capacity planning & budgeting; succession planning with a diversity lens; employee engagement strategies; new HR policy creation; talent review and management; rolled out new people related KPI's with specific transformation goals; and retention strategies.• Managed & executed global recruitment strategies in 4 overseas locations covering India, Turkey, UK & Jordan, and executed 60%, over 260 FTE positions within 18 months.• Developed a holistic talent management strategy focused on upskilling/reskilling talent from legacy to emerging tech skills. • Established a Tech Training Academy covering functional, technical and soft skills training & certifications. This culminated a culture of learning with learning participation increasing to 100%. • Designed and implemented a 3-year campus graduate hiring & deployment strategy to increase tech talent pipeline within agile, software development and cloud computing. 13% of all FTE positions were filled with campus hires. Show less

    • Associate Vice President - Talent Acquisition, Group HR
      • Mar 2014 - Aug 2017

      • Led the end-to-end recruitment life cycle for all senior level roles from Senior Manager/AVP up to SVP level across the Banking Group locally, regionally and internationally covering the UAE, Saudi Arabia, Singapore, UK, Turkey & India. • Successfully met cost saving mandates of USD300K year-on-year through effective use of direct recruitment channels & platforms. Reduced external service provider utilization by 37%. • Successfully executed the hiring, and new contract negotiation of 32 employees for a full fledged India branch.• Developed and implemented a 3-year strategic plan for talent acquisition and elevated the function to be a strategic partner. Improved Customer Satisfaction Results from 5.56 to 7.1 within 1 year.• Project management of Oracle cloud-based HCM system covering recruitment & onboarding implementation across the Group. Show less

    • United Kingdom
    • Business Consulting and Services
    • Managing Partner
      • Aug 2007 - Mar 2014

      Cutting Edge Consultancy was founded as a boutique HR Consultancy providing general HR consultancy and recruitment services with HO in Dubai. Scaled the business and grew from a 2 members to a 12 member team within 18 months of operations. Managed a portfolio of clients ranging from banking, financial services, real estate, oil & gas, semi-government, legal and retail across the region. Cutting Edge Consultancy was founded as a boutique HR Consultancy providing general HR consultancy and recruitment services with HO in Dubai. Scaled the business and grew from a 2 members to a 12 member team within 18 months of operations. Managed a portfolio of clients ranging from banking, financial services, real estate, oil & gas, semi-government, legal and retail across the region.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional HR Manager Middle East & Africa
      • Jul 2011 - Dec 2013

      Avnet currently known as Tech Data is a global, FORTUNE®500 technology distributor and solutions company. • Reported directly to the Vice President of HR/OD EMEA based in Belgium, responsible for the entire strategic & operational responsibilities for the region covering UAE, Saudi Arabia, Egypt, Nigeria & South Africa and roll-out of all HR programs across the region. • Responsibilities included strategic HR, HR operations, business partnering, payroll, performance management, employee engagement, rewards and recognition (including sales incentives). • Part of the EMEA HR Management Team with frequent travel to Germany due to EMEA wide projects. Show less

    • HR Manager ME
      • Oct 2005 - Jul 2007

      Provided strategic and generalist HR business partnership to all business unit heads within Lloyds TSB Dubai (currently HSBC) related to workforce/budgetary planning & controls, talent acquisition, HR policy review & creation, talent management & development, retention strategies, exit strategies, and payroll management. Rolled out the first UAE Nationals graduate strategy across Lloyds TSB Dubai adopting the LTSB global graduate scheme. Responsible for successful deployment of UK graduates in the UAE for their 6-months secondment. Rolled out Lloyds TSB specific competency framework and trained hiring managers on competency-based interviewing skills. Show less

Education

  • Cornell University
    Certificate in Diversity & Inclusion for HR
  • University of Leicester
    Associate's degree, Human Resources Management

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