Experience

Blue Line Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Logistics Specialist

  • Oct 2015 - Present



Becker Logistics, LLC

• United States
• Truck Transportation
• 100 - 200 Employee

• Carrier Sales Representative

  • Jul 2013 - Oct 2015

  -Identified inventory transportation options for manufacturers in a variety of industries, ranging from food and beverages to construction supplies to recyclable materials-Evaluated best options to move freight in a timely and cost-effective manner-Built and maintained genuine relationships with freight transportation providers nationwide to ensure customers' needs are met-Monitored progress of drivers from Point A to Point B, troubleshooting as necessary if and when problems arise along the way-Resolved transportation problems including damaged freight, service failures, and BOL discrepancies-Provided exemplary client service in a fast-paced group setting, managing and prioritizing multiple pick ups and deliveries simultaneously-Cold called new carriers in order to set up new business opportunities and expanding networks-Consistently negotiated shipment rates to maximize profit margins while ensuring satisfactory customer service-Ensured all third party contracts were consistent with industry standards regarding adequate insurance and safety ratings



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Stock Assistant/Customer Service Sales Associate/Cashier

  • Sep 2010 - Dec 2013

  -Processed new shipment quickly to get the items onto the salesfloor -Organized the stockroom to aid associates in finding specific items for customers-Responded to customer needs to find their personal style and taste-Established brand loyalty by informing customers of the perks of opening a store card -Processed new shipment quickly to get the items onto the salesfloor -Organized the stockroom to aid associates in finding specific items for customers-Responded to customer needs to find their personal style and taste-Established brand loyalty by informing customers of the perks of opening a store card



Old Navy

• United States
• Retail
• 700 & Above Employee

• Cashier/Customer Service Sales Associate

  • Jul 2010 - Sep 2013

  -Streamlined customer checkout experience through effective processing strategies-Greeted customers warmly as they entered the store and again when they left-Trained 10 -15 seasonal employees in customer service as well as cashiering-Stimulated sales with critical communication on promotions and sales to customers -Streamlined customer checkout experience through effective processing strategies-Greeted customers warmly as they entered the store and again when they left-Trained 10 -15 seasonal employees in customer service as well as cashiering-Stimulated sales with critical communication on promotions and sales to customers



Murphy's Irish Pub

• Food and Beverage Services
• 1 - 100 Employee

• Internal Service Trainer/Bartender/Kitchen Staff

  • Apr 2011 - May 2013

  -Promoted and implemented marketing campaigns for specific food and drink items -Instructed 5 new employees semesterly on the daily procedures and duties of the bartender-Informed customers of the daily specials -Created quality customer service through an enjoyable atmosphere, strong teamwork and camaraderie of the staff -Promoted and implemented marketing campaigns for specific food and drink items -Instructed 5 new employees semesterly on the daily procedures and duties of the bartender-Informed customers of the daily specials -Created quality customer service through an enjoyable atmosphere, strong teamwork and camaraderie of the staff